In Reply to: So called "wetbacks" and quality control (given that you mentioned my name) ... :-)) posted by andyr on February 24, 2010 at 01:48:31:
First off Mr Redwood, that may not have been the best example because I think Mercedes came in last in customer satisfaction and quality last year.... :^ )
All I know is if a thing is made improperly it is ALWAYS the fault of the worker that made it. (Even if it was so because he wasn't trained properly. He still did it.) That said every worker makes errors, even the best of them. It's the responsibility of the company to insure those errors don't make it out the door. Still, things slip by, that's life. But we're talking about visually obvious flaws occuring at an alarming rate.
Your categorization that I am saying problems are endemic now is also not what I said. I said you can get 5 lovely examples and then come across one built by Beavis & Butthead. However I would say this tension button problem appears to be close to becoming a constant concern. I have never seen an older maggie with this issue. Not one, yet it's far too common anymore.
Your last paragraph confuses me. What does it matter if they answer the phone or hold a meeting if the things keep going out the door? Something is rotten somewhere in Denmark. I guarantee if you had gotten the parts for your Frankenpans and they came with buckled drivers and stretched and distorted wires, a pleasant phone call from minnesota wouldn't make it right with you.
Maybe they should move the factory to Alice Springs and you can run it for us. :^ )
It's all about the music...
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Follow Ups
- RE: So called "wetbacks" and quality control (given that you mentioned my name) ... :-)) - Peter Gunn 05:54:11 02/24/10 (0)