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I recently bought a dCS upsampler from Audiogon. Please see the image for the listing of the upsampler.However, the seller sent me a message and said he included a 110V to 220V converter after he shipped the upsampler and I should not have any problem using the upsampler. I realized the upsampler was 230V and immediately contacted the seller. I told the seller that he should mention it in his listing. I would not buy the upsampler if it was 230V. After I received the upsampler, I found the upsampler didn't have DSD, either. The seller ensured me that I shouldn't have any problem using the upsampler with the converter. Since I had already received the upsampler, I hoped it worked ok. So, I tried to use the upsampler with the converter. The converter caused my P300 to be burned out.
I disputed the transaction with Audiogon first and posted negative feedback for the seller. In the feedback. I wrote.
Dishonest seller. The upsampler is 230V and doesn't have DSD. The seller withheld the info without mentioning any in the list. The converter burned my P300 out.
The seller disputed my negative feedback and Audiogon deleted my feedback for the seller. In the meantime, Audiogon also deleted the seller's feedback for me. Here is what the seller wrote
This is not a decent person, if he bought something from you, be careful before sending him the goods. I do not recommend doing business with him. Go around him.
I wrote to Audiogn and asked why and what is the base for them to delete my feedback. My feedback was factorial without any personal attacks although I am very upset about the transaction. Why Audiogon even needs a feedback system if negative feedbacks are not allowed. If Audiogon had to keep the seller's negative feedback for me in order to look like they were fair in dealing with disputation. It is ok with me. Let's people judge who is right and who is wrong. But Audiogon refused to answer my inquirers. It seems to me that Audiogn doesn't give a damn to the right of average buyers.
I returned the up-sampler to the seller. Today, I found Audiogon deleted all the communications I had with the seller. The seller re-listed the up-sampler on Audiogon again with a false listing.
https://www.audiogon.com/listings/lisa6757-dcs-elgar-upsampler-purcell-high-end-dac-gryphon-da-converters
Edits: 03/31/21 03/31/21Follow Ups:
unfortunately some of the facts cannot be verified. It is not possible to fact check what caused your P300 to "burnout".
It certainly can be fact checked that the item you purchased was 230v. But not your claim about the P300.
So right there you left yourself open to having that feedback removed.
In any event, I would no longer buy anything used over the internet that cost more than about $100.
The scam factor is just through the roof now. Has been for a few years.
. I judge any sound system by how tiring it is to listen to.
Linkwitz
The only way you can get a 240 VAC gizmo to work on a 120 VAC circuit is with a transformer.
Note that your house does have 240 VAC, but would need a special circuit run from the panel.
Many stereo components will have an internal transformer that can be run in series or parallel with jumpers to make it suitable for either voltage.
I agree that the voltage being incorrect should have been reason to cancel the sale for a full refund.
The seller included a cheap 110V to 220V power converter.
assuming this is the 1999-2005 version.
Curious as to the type of converter that was supplied.
Jonesy
"I know just enough to get into trouble. But not enough to get out of it."
Ugh. Seller really should state voltage. Though Audiogon FAQ's does warn buyers to check voltage with seller before purchasing. Maybe that's partly why they deleted the feedback.
Can't believe the ad was listed again without voltage listed. I don't see any mention of DSD.
Hopefully the credit card protection will come through. At least it's not at original retail of $29,000!
Cheers!
Jonesy
"I know just enough to get into trouble. But not enough to get out of it."
What a shame. You should report the seller in our Shady Lane forum.
"Horse sense is the thing a horse has which keeps it from betting on people. "
― W.C. Fields
Based on what you have written here, I agree with you that Audiogon ought not to have deleted the feedback from you and the seller. It is up to consumers to decide on feedback as long as they are factual and not abusive or launching personal attacks.
You mentioned that you returned the item to the seller, but did not say whether or not you received a refund for the returned item. Did you?
I placed a dispute through my credit card and believe I will get my money back eventually.
Report seller in Shady Lane.
Happens on other places too (had something similar but probably not quite as bad many years ago on eBay). I avoid those places when possible (which is almost all the time).
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