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attempt to pay support

206.255.77.179

Posted on December 31, 2020 at 19:56:47
Jack D II
Audiophile

Posts: 1535
Location: Hot Springs, AR
Joined: June 17, 2009
Contributor
  Since:
March 25, 2012
In attempting to pay membership support my debit card is repeatedly refused saying that it has expired. WRONG!
The card info is suto filled and I checked the info given and it is correct... It IS correct. Still refused. That card and number has been used three times today with no problem. Now What???

 

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RE: attempt to pay support, posted on January 1, 2021 at 09:26:48
Rod M
Web Geek

Posts: 14071
Location: So. California
Joined: March 1, 1999
Contributor
  Since:
March 1, 1999
I don't get it Jack. I tried several combinations and thought it might be using a month of 3 vs 03, but that isn't it. The only error I could create is using 2021 vs 21 as it expects a two digit year.

Is this the error you got?

Error! I'm sorry, that credit card has expired, or the date entered is invalid. Please try another card or re-enter the expiration date.!

-Rod

 

RE: attempt to pay support, posted on January 1, 2021 at 10:22:32
Jack D II
Audiophile

Posts: 1535
Location: Hot Springs, AR
Joined: June 17, 2009
Contributor
  Since:
March 25, 2012
Yes. I just figured out how to reply. (Going through e-mail doesnt work.) That is the answer I get. Tried many times. I used that same card this afternoon on a purchase from Music Direct and it worked fine.

 

RE: attempt to pay support, posted on January 1, 2021 at 10:32:43
Jack D II
Audiophile

Posts: 1535
Location: Hot Springs, AR
Joined: June 17, 2009
Contributor
  Since:
March 25, 2012
Tried filling out required information by hand instead of using autofill. Apparently that has worked. WTH!

 

RE: attempt to pay support, posted on January 1, 2021 at 12:00:28
Rod M
Web Geek

Posts: 14071
Location: So. California
Joined: March 1, 1999
Contributor
  Since:
March 1, 1999
I'm glad it worked.

Thanks for the support!

-Rod

 

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