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Vinyl Asylum Welcome Licorice Pizza (LP) lovers! Setup guides and Vinyl FAQ. |
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Vinyl Asylum Welcome Licorice Pizza (LP) lovers! Setup guides and Vinyl FAQ. |
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In Reply to: RE: Warning about dealing with FNAC posted by Monchi on December 11, 2023 at 10:22:31:
I deal with JPC too - they are very professional and prompt in sorting out issues and a complete contrast to FNAC.
I only ever had one issue which was where the parcel was inspected at Frankfurt customs - the package was opened and then repacked (as indicated by the tape and the attached packing slip from Deutsche Post). The problem was they left out one of the items and it looked like the inspector was lazy and used a hooked box opener knife which he stabbed through the box lid which unfortunately went deep into the package and damaged the front cover of a record on that side. Fortunately near a corner away from the vinyl.
Anyway, without any delay, JPC immediately responded to my photos and explanation and refunded the missing item and gave a 10 euro compensation for the damaged record. I was expecting to have to wait for them to claim on insurance.
That's what I expect FNAC to do!
Regards Anthony
"Beauty is Truth, Truth Beauty.." Keats
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- RE: Warning about dealing with FNAC - flood2 12:52:32 12/11/23 (0)
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