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RE: Warning about dealing with FNAC

Posted by Monchi (A) on December 11, 2023 at 10:22:31

In Reply to: Warning about dealing with FNAC posted by flood2 on December 9, 2023 at 13:42:59:

Your experience with FNAC is nothing short of a horror story! It is exacerbated because you are outside the European Union. There is a well established trend these days that online Vendors make it as difficult as possible for a customer to connect directly with them via email. It possibly has something to do with Spam but it is morally reprehensible for FNAC to treat a customer in the way you have been treated. I deal with www.jpc.de for items I cannot source locally and I find them a joy to work with in the past 20+ years. Always attentive and conscious of giving the customer the best buying experience is how I would characterise JPC's performance. I am in the European Union of course and that helps enormously. I really hope that you can get this sorted satisfactorily. I have no connection with JPC, obviously. I am merely a satisfied customer of that business.

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