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In Reply to: RE: VPI service problems posted by SgreenP@MSN.com on April 19, 2015 at 11:05:55:
I don't doubt that you get good support from VPI per their addressing questions, though don't know if you've experienced the repair side of their operation. Still, considering you are an insider with early access to products and as I recall a means to directly contact owners, the support you receive differs from non-insiders. And unless you are active at VPI I don't know how you would know that the poster you responded to that his "plight is extremely unusual." Seemingly some customers have experienced good things with support and repairs but there also is a percentage of customers who have experienced very poor support.
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Follow Ups Full ThreadTopic - VPI service problems - dcbluesplayer@aol.com 12:23:47 07/16/10 (119)
- RE: VPI service problems - SgreenP@MSN.com 11:05:55 04/19/15 (1)
- RE: VPI service problems - JazzDude 22:13:09 04/20/15 (0)
- RE: VPI service problems - Seadog 10:20:16 07/25/10 (0)
- A little hard to believe..... - jea48 07:21:16 07/20/10 (3)
- RE: A little hard to believe..... - apoman60612 07:54:19 07/20/10 (1)
- RE: A little hard to believe..... - apoman60612 08:11:16 07/20/10 (0)
- RE: A little hard to believe..... - markmcquaide@verizon.net 16:59:32 07/21/10 (0)
- RE: A little hard to believe..... - apoman60612 17:37:19 07/21/10 (0)
- RE: A little hard to believe..... - apoman60612 17:42:49 07/21/10 (0)
- Read here for more information, it's a closed issue. - StephenJK 07:34:23 07/20/10 (0)
- The Bored must be on vacation - Biff 08:20:17 07/19/10 (0)
- You must be fairly new to the forum - daven 14:42:33 07/17/10 (1)
- Yes, he should definitely move. - Rick W 15:52:40 07/17/10 (0)
- to sum up...a lie may take care of the present, but has no future ..nt - Tao 14:39:22 07/17/10 (0)
- RE: VPI service problems - SteveFord 10:27:10 07/17/10 (2)
- RE: VPI service problems - randyinmiami@aol.com 20:55:20 03/07/15 (2)
- RE: VPI service problems - randyinmiami@aol.com 07:55:11 04/19/15 (1)
- RE: VPI service problems - vpiindustries 13:47:24 04/20/15 (0)
- RE: VPI service problems - Grinnell 11:53:27 07/17/10 (0)
- VPI service problems solved, no thanks to VPI!! - dcbluesplayer@aol.com 08:53:08 07/17/10 (14)
- RE: VPI service problems solved, no thanks to VPI!! - volunteer 09:15:58 07/17/10 (12)
- RE: VPI service problems solved, no thanks to VPI!! - dcbluesplayer@aol.com 09:25:07 07/17/10 (11)
- RE: VPI service problems solved, no thanks to VPI!! - bkkmd@hotmail.com 15:30:03 07/17/10 (7)
- RE: VPI service problems solved, no thanks to VPI!! - dcbluesplayer@aol.com 16:35:47 07/17/10 (6)
- "On June 14th I received the following email from Sheila" - castironandtubes 17:01:09 07/17/10 (5)
- he just keeps digging a deeper hole - Tao 17:44:10 07/17/10 (4)
- Agreed. The horse has long since died. /nt\ - Opus 104 20:17:06 07/17/10 (2)
- RE: Agreed. The horse has long since died. /nt\ - IEaudiodude 21:44:26 07/17/10 (1)
- RE: Agreed. The horse has long since died. /nt\ - Opus 104 11:02:31 07/18/10 (0)
- RE: he just keeps digging a deeper hole - Dangerbird 19:16:31 07/17/10 (0)
- RE: VPI service problems solved, no thanks to VPI!! - volunteer 09:35:43 07/17/10 (1)
- Forget it Wendell. The guy is certifiable. /nt\ - Opus 104 09:51:29 07/17/10 (0)
- So now you're saying HW is lying too? - castironandtubes 09:27:40 07/17/10 (0)
- You ARE going away now, correct???? /nt\ - Opus 104 08:59:47 07/17/10 (0)
- Not my recent experience AT ALL - dth31 08:42:34 07/17/10 (0)
- RE: VPI service problems - HW 08:12:40 07/17/10 (8)
- Response to VPI and members - dcbluesplayer@aol.com 07:18:08 07/18/10 (1)
- RE: Response to VPI and members - Stale 08:39:10 07/18/10 (0)
- Hey! You're not Harry..... - JimK 14:49:58 07/17/10 (0)
- I knew we weren't getting the whole story. - volunteer 09:04:23 07/17/10 (0)
- "ON JULY 14 YOU WERE GIVEN RA#21236..." - castironandtubes 08:26:12 07/17/10 (2)
- RE: "ON JULY 14 YOU WERE GIVEN RA#21236..." - TandbergRay 13:26:51 07/17/10 (0)
- and to think he accused Reelsmith of lying.... - Tao 09:15:32 07/17/10 (0)
- Thank you, Harry ... - reelsmith. 08:22:40 07/17/10 (0)
- Mike at VPI has always been available and attentive - Hiendmuse 08:03:47 07/17/10 (0)
- you bought it factory direct? - agattu 00:56:57 07/17/10 (0)
- RE: VPI service problems - Pmam 22:17:29 07/16/10 (0)
- I've got some helpful advice.... - cactuscowboy@bresnan.net 22:10:42 07/16/10 (0)
- I've never had a problem with VPI service . . . - Rodan 21:27:32 07/16/10 (0)
- Here is the 3rd post on Agon thread. In it you talk about all the emails you have received which agree with U - artemus 20:44:06 07/16/10 (5)
- If he has a legitimate gripe then it should be spread throughout the industry - barhead 23:10:15 07/16/10 (4)
- And what if VPI never see's his accusations? How do they repair the damage to their reputation from - artemus 08:05:49 07/17/10 (1)
- I am sure that someone here will go running to tell HW what is going on - barhead 23:17:59 07/17/10 (0)
- ..and if he has an interest in a smear campaign? - castironandtubes 00:40:58 07/17/10 (1)
- Don't know if he has a reputation or not - barhead 02:02:15 07/17/10 (0)
- Oh man I hope..... - tnewell 20:06:33 07/16/10 (0)
- This is exactly I am hesitating to invest in pricy RCM... - kuma 15:40:07 07/16/10 (11)
- I'll stick with my $70 Nitty Gritty 2.5FI - manfred88 11:23:39 07/18/10 (0)
- I bought my HW-16 in 1982 - E-Stat 17:31:30 07/16/10 (0)
- 16.5 user for over 4 years now. Not a single problem!!! nt - Dman 17:07:41 07/16/10 (0)
- RCMs are kinda' like cars ... - reelsmith. 16:12:40 07/16/10 (2)
- RE: RCMs are kinda' like cars ... - Jack Seaton 08:05:21 07/17/10 (0)
- FAncier it gets, more complicated it is... - kuma 16:21:27 07/16/10 (0)
- RE: This is exactly I am hesitating to invest in pricy RCM... - Tao 15:59:53 07/16/10 (4)
- It's probably a fluke but... - kuma 16:25:43 07/16/10 (3)
- fingers crossed, but I have had zero issues with my Hannl - Shane from AUS 17:25:16 07/16/10 (0)
- RE: It's probably a fluke but... - Tao 16:48:28 07/16/10 (1)
- Working with a good dealer who's in good graces with a manufacture does helps(nt) - kuma 17:08:34 07/16/10 (0)
- RE: VPI service problems - Grinnell 15:38:32 07/16/10 (0)
- Atypical, in my experience - Dave Pogue 14:51:02 07/16/10 (4)
- Ditto - E-Stat 17:28:07 07/16/10 (0)
- Likewise................ - kavakidd 14:58:52 07/16/10 (2)
- That has always been my experience ... - reelsmith. 15:20:16 07/16/10 (1)
- If he thinks you're full of BS now.... - JimK 15:39:19 07/16/10 (0)
- And why the double posting???? Once is sufficient or maybe - Opus 104 14:22:28 07/16/10 (9)
- Please explain that rationale, how does this relate to how the RCM operates? - barhead 04:21:31 07/17/10 (6)
- Yes, you certainly are, thankyouvermuch. /nt\ - Opus 104 05:05:46 07/17/10 (5)
- RE: Yes, you certainly are, thankyouvermuch. /nt\ - apoman60612 05:52:26 07/17/10 (4)
- apparently the OP's "facts" are just fiction - Tao 14:15:21 07/17/10 (0)
- RE: Yes, you certainly are, thankyouvermuch. /nt\ - Tao 09:05:42 07/17/10 (0)
- RE: Yes, you certainly are, thankyouvermuch. /nt\ - castironandtubes 06:30:09 07/17/10 (0)
- "I would assume anyone shelling out this sort of money for an RCM would take care of their machine" - Opus 104 06:04:48 07/17/10 (0)
- One got moved from General- - cdb 14:44:12 07/16/10 (1)
- and one who just accused a longtime inmate of being a liar? - Opus 104 15:27:58 07/16/10 (0)
- You didn't state the time between purchase and problem - cdb 14:17:35 07/16/10 (1)
- RE: You didn't state the time between purchase and problem - dcbluesplayer@aol.com 15:34:16 07/16/10 (0)
- RE: VPI service problems - dcbluesplayer@aol.com 13:49:29 07/16/10 (30)
- RE: VPI service problems - SgreenP@MSN.com 14:02:33 07/16/10 (29)
- Same here. HW has always responded to issues reasonably quickly. - Opus 104 14:20:43 07/16/10 (0)
- RE: VPI service problems - dcbluesplayer@aol.com 14:10:25 07/16/10 (27)
- I have to conclude that you are not being honest - JoshT 21:36:01 07/16/10 (0)
- I got to him by simply ... - reelsmith. 14:36:28 07/16/10 (25)
- I gotta agree, - Shane from AUS 17:19:30 07/16/10 (0)
- RE: I got to him by simply ... - dcbluesplayer@aol.com 14:49:33 07/16/10 (23)
- RE: I got to him by simply ... - gotoma8 20:53:37 07/16/10 (0)
- RE: I got to him by simply ... - srdavis2000 16:47:50 07/16/10 (0)
- Wow. - JimK 15:36:49 07/16/10 (2)
- Probably the same one he made with VPI??? /nt\ - Opus 104 15:48:04 07/16/10 (1)
- That's exactly what I was just thinking. - JimK 15:52:18 07/16/10 (0)
- Not wise for a NEWBIE to come on here and call an inmate - Opus 104 15:26:22 07/16/10 (11)
- Let's all try to be civil and help each other OK? - dcbluesplayer@aol.com 15:48:03 07/16/10 (10)
- What sort of help do you want? - srdavis2000 16:54:04 07/16/10 (3)
- Bingo. nt - castironandtubes 17:16:55 07/16/10 (2)
- Off topic.... - JimK 19:04:26 07/16/10 (1)
- RE: Off topic.... - castironandtubes 19:40:17 07/16/10 (0)
- RE: Let's all try to be civil and help each other OK? - Frank I 16:26:59 07/16/10 (0)
- Why the change in attitude ???? - reelsmith. 15:59:13 07/16/10 (3)
- Thanks Dean but.... - dcbluesplayer@aol.com 16:16:30 07/16/10 (2)
- "...being jumped on by you guys " ... - reelsmith. 17:34:13 07/16/10 (1)
- Oh hell, that doesn't mean anything. - Biff 17:53:12 07/16/10 (0)
- One isn't civil when one calls another a liar . . . twice. - Opus 104 15:51:08 07/16/10 (0)
- Respectfully .... - reelsmith. 15:15:21 07/16/10 (5)
- RE: Respectfully .... - tao_santa monica 15:33:23 07/16/10 (0)
- RE: Respectfully .... - dcbluesplayer@aol.com 15:29:20 07/16/10 (3)
- RE: Respectfully .... - Frank I 16:40:33 07/16/10 (0)
- NObody here owes you anything - hifitommy 15:42:17 07/16/10 (1)
- The "polite" part may be an issue ... - reelsmith. 15:48:16 07/16/10 (0)
- It's poor service any way you look at it - avsBuddy 12:57:00 07/16/10 (1)
- Update - avsBuddy 20:08:21 07/16/10 (0)
- RE: VPI service problems - Frank I 12:41:19 07/16/10 (2)
- RE: VPI service problems - dcbluesplayer@aol.com 12:53:38 07/16/10 (1)
- RE: VPI service problems - stereo5 13:21:54 07/16/10 (0)
Follow Ups
- RE: VPI service problems - JazzDude 22:13:09 04/20/15 (0)