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Whenever I try to modify the existing email address for my account, I get an error. All required fields in the profile page are completed, but I still get an error. I tried contacting an administrator weeks ago but received not response yet. Help!?
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What does the error say?
Here's how it should work:
-Rod
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This is what I get no matter what I do:
Did you enter your password at the bottom of the page?
It's likely that you didn't or you have forgotten your password.
-Rod
Yes, I input my password on all attempts. Unless there is a different one for that page, it is the correct one.
Your password can't be correct. I just tried it with the wrong password and you would get this error at the bottom of the page.
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If you're getting that error, the click on Logout in the upper right of the page. Then, login again. If you can't, reset your password per my last post.
-Rod
I reset my password and tried to update my email, same exact issue occurs.
I can't duplicate the problem. If there is an error, you need to look at the entire page as the specific error will tell you what the problem is.
-Rod
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