Asylum Feedback/Support

Posted by mrtheoden (A) on April 13, 2012 at 21:09:54

I was unable to browse to your site. After some quick research, I found the problem. Your domain is delegated to:

AUTH1.NEXTLEVELINTERNET.COM
AUTH2.NEXTLEVELINTERNET.COM
AUTH3.NEXTLEVELINTERNET.COM

This NS (name server) does not return any responses reliably (times out/does not reply):

dig A @auth3.nextlevelinternet.com audioasylum.com

(the same goes for the other 2 name servers). Sometimes it works, most times it doesn't. I can successfully do digs against other root name servers (4.2.2.2, 8.8.8.8, yalumba.connect.com.au) etc.

furthermore, it seems that you have cached DNS for this domain - ns1.audioasylum.com etc.

dig ns @4.2.2.2 audioasylum.com

I presume that you're moving from one DNS server to another, and I can also see that the TTL was still set to the default 86400 seconds:

dig @auth2.nextlevelinternet.com +nocmd audioaslyum.com \ +noall +answer

probably should have been set to the min TTL as per RFC standards for a TLD (top level domain) - 5 minutes/300 seconds before any migration so as to not cause issues with visitors...

I got around this by hard setting my hosts file to point to the A record for your domain, but a lesser technically knowledgeable person would have had issues...

Just thought I'd let you know.

Cheers,

Dave