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In Reply to: Re: Audiogon photo upload limit posted by Len_ on April 9, 2007 at 21:57:10:
2) They disabled the html ability altogether! So now they aren't charging $6 for html .... they've simply done away with it entirely. Why? Beats the hell out of me.Me too. What were they thinking? I've used the HTML option for some ads because I can tailor the format as I wish.
Nothing they do makes any sense to me. I swear their admins suffer from severe logic deficiency.
It's not their admins, it's management, although we have no idea of how many people are there. They just don't give things enough thought. I spent quite a bit of time on the phone with one of their key people one day telling them about some of the problems and how they could fix them, done so in what I hoped was in the spirit of being helpful. Apparently it didn't sink in, or they didn't see things the same. They definitely have a different set of objectives, or at least a different way of trying to achieve them.
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Not much ever seems to sink in with the folks there. I've also sent them constructive emails in the past. Each time, they replied with a blanket, generic "thanks for your opinion" type of response but obviously didn't give my ideas any passing thought. Same results when I sent them civil complaints about some of their changes. I honestly can't think of a single change in the last 5 years that were beneficial to their customers. Do you remember when they tried to impose some really strange and complicated buying/sell procedure? Thankfully that idea didn't pan out. I don't have the same hope that the changes in the past couple years are also a fleeting (extremely illogical) experiment.Usually, greed is common motive amongst any enterprise. But some of Audiogon's decisions makes no business sense whatsoever. I sincerely feel their management have a severe disconnect with business sense.
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