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Business 101 I get...

24.128.190.214

..you see I AM one of those Marketing VPs you referred to. It just looks pretty clear to me that you are using retubing as a profit center. Not that there is anything at all wrong with that. In my industry service and support are profit centers as well. Its the intellectual dishonesty of trying to defend it as just covering your costs when another supplier sells the same replacement item for 30% of your price taht I find a bit offputting. If this relects your real cost structure for this item (and I dont mean after the allocation of overhead of all business operations) you've got problems - and it's not with people like me...


joe


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