In Reply to: One of the unwritten rules.... posted by pburant on April 4, 2007 at 10:05:24:
And when being polite and acting the way you describe doesn't solve your issues, you request to be moved up the food chain. If that doesn't work, then you bypass customer service entirely and go to corporate. Pain in the assism works but should be a last resort.
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Follow Ups
- Politely up the chain - badman 11:39:49 04/04/07 (0)