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General Asylum General audio topics that don't fit into specific categories. |
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General Asylum General audio topics that don't fit into specific categories. |
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In Reply to: Marantz: One Class Act posted by madisonears on April 3, 2007 at 19:36:40:
One of the best ways to receive great customer service is to be a great customer. That doesn't mean spending lots of money or referring all your friends, etc; it just means being courteous and undemanding in the way you request help.In general, the less you make someone feel obligated to help you, the more willing they will be to help you.
It is much more fulfilling to perform a favor than it is to meet an obligation, so even when others are obligated to you, make it seem like a favor - the receiving end of your request will appreciate that.
Good work, madisonears - you got the service you deserved.
-Pete
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Follow Ups
- One of the unwritten rules.... - pburant 10:05:24 04/04/07 (1)
- Politely up the chain - badman 11:39:49 04/04/07 (0)
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