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In Reply to: RE: Just got my P10 and have a gripe already. posted by PaulMC on July 11, 2011 at 13:00:55
I have to agree. I waited patiently for PSA to send me one after phoning the company as per instructions in the "Quick Start Guide" and finally managed to download one when it didn't arrive.
The scary part, for me, is that the Manual doesn't say a word about the P10's functionality in dealing with power surges and outages. Neither does the Guide. Here in the Washington DC area (aka, Baghdad on the Potomac), our power company (Pepco) treats us to frequent power outages, which occur for no particular reason and on no particular timetable, at least twice a month. Yet there is nothing in the manual relating to this except "Unplug this apparatus during lightning storms ..." I cannot do this easily; the plug is not comfortably accessible. So does the P10 do anything to protect attached equipment as my P300s did, or not?
I'm currently waiting for a tech-savvy friend to come over and decipher the manual so I feel comfortable doing anything other than turn it on. IT DOES WORK, and handles all my gear including a pair of SET monoblock amps, and makes everything sound better than it did before, and thank you for that. But the ownership experience has not yet been an unalloyed joy. Manual writing, in my experience, should best be left to people who are NOT intimately familiar with the gear in question and pretty much assume the same about buyers. IMHO of course. As just one more example, there is not even a mention in the manual about the remote, or at least I can't find one.
Follow Ups:
Dave, sorry about your frustrating experience. The manual was written before we decided to include a remote and never got updated. Sorry.
Lightning is no problem and shouldn't be necessary to unplug it during a storm. If your home were to suffer a direct hit (very unlikely) then it - as well as anything else plugged in - might be in trouble. We have a lot of lightning here in Colorado - even some close calls - and no problem whatsoever.
Feel free to call Alex on Monday and he'll walk you through any questions you might have - as I am assuming your dealer didn't help?
The dimensions / weight of the unit. Not that this is stopping me from getting a P5 - but I literally had to search on Google for PS Audio P5 and then go to one of the non-PS Audio retailers to find basic specifications. It's not on the PS Audio website either.
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