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sent to it`s destination in pristine cond. minus cover , arrived open 2 -7868`s smashed ,preamp tubes pulled out and just laying inside unit, can capacitors bases broken ,1- white knob missing, maybe this unit being solid copper chassis, really set off the detectors i don`t know but only insured for 100 buck`s thinking anything insured would be treated proper, but the last and worst thing broken was the end cap for the faceplate, there is one on each side,two screws hold it too the actuall faceplate while two screws hold the faceplate to the chassis, they are pot metal and i think nickel plated, it has a cracked all the way through, question is can it be welded,braized, i know years ago nothing could be done., any new technology`s out there?.......thanks ,,,,,,zman
Follow Ups:
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I have experienced these problems myself from irresponsible carriers. It appears the item dropped off a conveyor or simply thrown.Strange story- I sent a 70lb electronics item to FL. It was damaged with a bent chassis, twisted transformer & other details. I got the claim paid. A crushed lizzard was under the box & pictures were taken of this event. The box was obviously thrown off the truck as the lizzards are very fast moving creatures.
I am sorry for your loss, can't answer your pot metal question though.I'd photograph it and the package thoroughly to at least get your $100.
I always over insure. Your case sadly demonstrates the need to do this. To them it's just a cardboard box.
I was warned (by the place where I ship all my gear from) NOT to ship any audio gear from Thanksgiving to after New Years Day. The likelyhood for damage goes way during this time frame.
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