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In Reply to: Bad experience with "curved" RPG B.A.D. panels. Yuck ! posted by tonemaniac on January 3, 2007 at 11:20:56:
Sorry about the poor manufacturing. Have you contacted the dealer or manufacturer to let them know of your situation? Maybe you can send them photos as proof. By the way, how are these working out in your room? Do they pass your sound judgement?
Follow Ups:
from a pure acoustics perspective, I think I find them just a touch on the dead side... not the black hole sound sponge of Ownens corning fiberglass batts or the sort of wooly deadness that many foams give... the Auralex QR wooden square diffusors are a lot more interesting and lively although not as neutral, the Auralex does have a woody note, faint and sweet... I guess the BAD sounds like somewhat less dead fiberglass basically, which might be exactly what you need... although nowhere near what a true primitve root diffusor sounds like... it doesn't really sound all that diffusive, the effect is reltively subtle in creating a soundspace, good for eliminating slap echoes... my first placement choice for these would be behind the listener, especially on the sidewalls right behind the listener's ear position, where the "late sounds" become confused and jumbled, and on the rear wall behind the listener... this strikes me as a product to use where you want to "dial in" the final degree of reverberance versus deadness, and you might have a choice between a full dead fiberglass bag and a touch more life... I just wish they took more care rather than waste everyone's time with seeking to remedy the situation... real bad business practice in my opinion... ship out substandard goods and hope you'll put up with them...
Tone,Although you waited for what seems like forever, you will have to live with them even longer. Every time you look at them you will be reminded of how poorly you were treated. Don't let them get away with it. They are counting on the fact that you can't wait any longer and you will settle for their mediocrity. Send them back, and send them back now. What's another 10 to 12 weeks compared to the many years you will enjoy them?
About 6 months ago my wife ordered custom curtains for the living room and dining room. It wasn't cheap. It took over four months for them just to arrive and when they got here to be installed they were not quite right. We were being persuaded by the curtain manufacturer to just "settle" but the installer persuaded us to send them back and to make it right. It took another month before they returned and they were installed correctly.Now that it's all said and done, my wife is very happy and we are both glad that we waited to get it done right.
You shouldn't have to pay return shipping due to manufacturer defects. Maybe if there was shipping damage, but even then they should cover it. It's no fault of yours. So does their policy say you have to pay for return shipping? Good luck, glad they do work decent.
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