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I have not used my PayPal acct in YEARS. I tried closing it, but we all know how the service at PayPal sucks...try to get a human being! Now I get this email saying that another email addy has been added to my acct. If this an error, go to the PayPal hyperlink, log in, go to Help. So I go to the PayPal website, log into secure page. Only now I get redirected to "We're doing routine maintenance...your acct has been selected for security verification. Wants all my credit card info again. Only this time, I notice the little gold lock is suspiciously absent. So of course I gave them nothing. Questions:
1.)Is this legitimate or not? It LOOKS like their website.
2.)How can I contact these fockers to CLOSE my dormant acct so that it won't get misused, without giving them my information I no longer trust them with, all over again? Does anyone have their 1-800 number?
3.)Anything else I should do? Thanks in advance; this kind of nightmare is exactly why I WONT be using PayPal again, now or ever.
Follow Ups:
...which correctly stated it'd been inactive since '02. Since I didn't give 'em any credit info, am I safe in saying no harm done? and thanks to all who've responded.
a
...dormant acct, and am I in any danger if I do nothing? BTW, I looked at the email header again and they spelled address as 'addres' which should be a clue. How do they get it looking so legit? It took me right to PayPal website.
The site is phony, just like the e-mail.I forward all of these to spoof@ebay.com with long headers. If they get enough, perhaps they will take action against the phishers.
You will get similar e-mails purporting to be from financial institutions with whom you have never had dealings. The crooks are just phishing, and hope to hit some naive folks who do have accounts with them.
christ! internet websites are made of mainly pictures and text. anybody who is half-way intelligent and motivated to steal your money can copy a website to look authentic. why don't you look in your status bar to see where you're getting directed before clicking on a link? the status bar - you know, the bar directly above your start menu button. if you scroll over the email link it clearly doesn't direct you to a paypal.com address. nothing more to add as everything else has already been said.
If they addressed it to Dear PayPal member/user/etc. rather than Dear Marc Bratton it is a phish. Legitimate e-mail from those companies will always address it to your name.Second, if they provide a link, it is a phish. PayPal, Ebay, etc. always tell you to open a separate window to access your account rather than clicking on a link.
Third, if they ask for credit card info it is definitely a phish. PayPal, eBay, etc. have ALWAYS stated they will NEVER ask for that info.
Fourth, if there is any question, you can forward the e-mail to spoof@paypal.com and they will e-mail you back as to whether it is legitimate.
Don't know how to close the account, but your best bet is to go directly to the PayPal site and ask. Incidentally, these phishes go to people who never had a PayPal account because they spam everybody. Closing your account won't prevent you from receiving them, it's just that you'll know for sure it's spam.
...and to add that if you receive requests to update/confirm online banking details, the giveaway is the same in that they will address you as 'customer' rather than use your name.Again, you will receive these requests even if you have no dealings with whichever bank/building society is making the requests, and you will probably receive requests from Ebay to confirm your password and username too.
All scams, but I can remove your name from the email list used by the scammers if you send me your credit card number, expiry date, bank account number, your date of birth and Mother's maiden name.
Best Regards,
Chris redmond.
The one on the email then it wasn't really the Paypal site. They now have your login info and can hijack the account at anytime. Better get hold of Paypal right away....
It took them three days to respond to three separate e-mail queries asking them were these legitimate e-mail that I'd been getting. Afetr three days, they said yes, that the originals really did come from them. I figured if it took them three days and I still doubted what they were saying then it was time for me to close my account. I did it via their website. Haven't regretted doing so either.
I don't know exactly what you did but you should NEVER follow a link that is provided in an email. If you HAVE done so you MAY have entered information into a Trojan (a fake made to look like the real thing designed to collect your credentials).If you have any doubt got to PayPay by *typing* the addressed into you browser, i.e. (blanks to ensure this not a link):
w w w . p a y p a l . c o m
Marc,I received more than ten "urgent" emails from PayPal concerning "...Unauthorized credit payments to your account...".
I informed PayPal that I never established an account with them; yet, I still receive the emails. I finally sent a stern email to PayPal warning them that future emails would be blocked.
Yet, today, I received three more emails! I have no choice to refer the matter to the FCC.
I wish you good luck in this matter, and you have my sympathies.
Regards,
STAY AWAY!!!These guys are getting better and better these days. They use all the same hyperlinks you would find on the PayPal pages, the same graphics and their wording is getting better all the time. You'll get this stuff for bank info and eBay info as well.
The biggest bit is that most of these phishers always ask for vital and private information and they tell you they need it because they are going to close your account or something silly like that ("we are going to close your account but we need this vital info").
The best way to make sure if you get an email like this is to go to www.PayPal.com and log in there.
DO NOT CLICK ON LINKS IN THOSE PHONY EMAILS!! The links may look valid but they have hidden links and if you aren't paying attention they redirect you to another website where they can steal your account info.
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