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My brother thought it would be fun for us to build a home theater/ music server PC. So he bought the parts for me for Christmas. We assembled it today but there is a problem. The LED’s on the front of the case don’t light up and the monitor stays blank. On the plus side the Led on the mother board lights up, the hard drive spins, the fan on the processor spins, the DVD drive opens and lights up. I can’t get past the lack of anything on the monitor and I have no way to troubleshoot the system beyond using Intel’s on line help. According to which everything is installed correctly. Before I give up and bring it to a pro, does anyone have any ideas to try?
The system is:
Intel 2 Duo core processor
Intel mother Board DG965WHMKR
Windows Vista Ultimate
Seagate 500 gig SATA drive
550 watt X2 power supply
Kingston 2048 mb ram 2 x 1024 mb
DVD read write drive
Ultra Aluminus mid tower ATX case
Follow Ups:
The case came with extra brass standoffs which I installed. These shorted out the mother board.
Than you all for your help!
Tom
Make sure you check and recheck all your connections and BIOS settings, its usually something very simple that you over look. Ive built many systems and almost always have one or two little problems that get overlooked. You just need to relax, maybe take a break and sleep on it. and then give it a shot again the next day when youve had a chance to calm down a bit and think it over. Good luck and happy new years
These fellas are rabid mobo troubleshooters, worth a shot
Thank you! I will give it a try.
Tom
Calm down, double-check the motherboard manual, and make sure
you have **all** the required power connectors attached.
I had exactly the same problem with the new PC I assembled a
couple of weeks ago. The first time I tried to boot, all the
fans came on, but I got no video. I got no POST beep either,
because my case doesn't have an internal speaker.It turned out I had forgotten to connect an auxiliary 4-pin
12V power connector, which the motherboard requires in addition
to the main 24-pin ATX connector.Also, if you're using a video card that requires its own power
connector, make sure you have that plugged in, too.
Thanks Jim.
I also get no beep. The case has a speaker but I cant find a place on the motherboard to plug it in.
I did connect both of the power supply wires to the mother board. I will take it apart and re-build it just in case something didn't seat well.
Thanks again!
> The case has a speaker but I cant find a place on the
> motherboard to plug it in. . .That might explain why you have no LED activity (but then,
you do seem to have a power switch). There's an I/O header
along one edge of the motherboard that has all of this stuff --
speaker, power switch, reset switch, power LED, HDD LED.
They should be labelled in the manual, if they're not on
the mobo itself. And there will be bundles of wires (twisted
pairs, some of them -- sometimes aggregated nicely inside
a plastic sheath) coming from the case's front panel that
plug into this header.
he apparently has no PC speaker terminal. It is not needed because his DG965WHMKR has a small circular device underneath one of his PCI slots--that is his PC speaker for POST beeps, mounted directly on the motherboard.
Does your computer make any beeping sounds when it is powered on? Your motherboard has a built-in speaker mounted on the board that sounds error codes.I see you have the DG965WHMKR, should have integrated graphics in that configuration. You didn’t mention a video card, so I’m assuming you’re using the integrated video provided on the motherboard.
Let’s see if this is a RAM issue. Please see if you can verify with the below:
The correct way to install 2 matched pair of RAM of equal speed and size in your specific motherboard, is to have one RAM in Channel A DIMM 0 (blue) and the other RAM in Channel B DIMM 0 (blue). You would not use any of the black RAM slots on the motherboard.
If you want to get your LEDs working:
Your front panel LED connections are on the bottom edge of your motherboard, on the side where the lithium battery is. Should be two colums x 10 connectors. Your two-conductor power LED is stacked vertically, plugged into left-bottom of the bank. If that’s correct and you’re not getting the power LED when you power the computer on, reverse the position of the power LED cable when you plug it in and it should now work.
Your motherboard also has an alternate Power LED directly to the right of the front panel LED bank. It is arranged horizontally and is a two bank connector. You can try this as a last resort, and try the reverse polarity.
Your LED for the hard drive two-conductor cable is stacked vertically and plugged into right-bottom of the bank. Again, reverse polarity of the cable if it doesn’t work. Refer to Page 42 Diagram E.
If your computer won't POST, it’s usually because some settings in the BIOS are incorrect with regard to timings and clock speeds or the RAM is installed incorrectly. However, if this is a brand new out of box motherboard it should not have this problem. Can you try hitting F2 a couple times during power-on and see if you can enter the BIOS?
If you're in the area of 91911, I'll get it working free of charge.
Thank you so much for your help!
At this point I am using the on board graphics. Everything is brand new out of the box. The box that the RAM, hard drive, and power supply came in was badly damaged. I'm wondering if something was damaged in shipping.
I have tried reversing the various LED wires to no avail.
Can I try using one stick of RAM to see if one is bad?
I think I will try rebuilding it and see if I can find the culprit.
Thank you for your kind offer to fix it but I am in the north east.
Regards
Tom
check your bios settings...start out with as little hooked up as possible, only one ram card, etc....start out with basic set up, make sure graphics going out matches your monitor [analog/digital].
I cant get far enough to even get to bios settings.
Everything is new out of the box and it has never output anything on the monitor.
If you cant get to bios then it has nothing to do with your OS, monitor or anything else... The problem is at the motherboard level.Bios comes straight from the motherboard, so you should be able to get to it even without a hd in your computer...
Make sure your processor is in correctly and is hooked up correctly...
Read your instructions to find out were to bios reset pin is, you can reset your bios and start out clean...insert one stick of ram, attach the keyboard and monitor and try again....f10 or f11 will lead you to your bios screen.
remove any other cards.It should post - if it doesn't
Take everything out of the case and reboot it outside the case.
Just be sure nothing touches anything else and doesn't touch metal.
Again use only mobo, Cpu, mem, power supply, video - take everything apart and reseat everything carefully, when hooking up leads use only the power supply leads to the motherboard and the fan for the CPU - make sure the cpu fan well seated.
Don't hook up any of the other leads -
Use a screwdriver and short the power on leads/pins to boot it -
If it won't post and go to the bios, borrow or swap out and try another power supply.
If that doesn't do it, I think you're looking at calling tec support - or at least that's the best I can do at 10:00
make sure the the mobo is spec'ed for that particular CPUMake sure the mobo is spec'ed for that memory -
Make sure the memory is in the right slots -should have said that earlier.
if it won't run outside the case, the specs are right, won't run with a different power supply - you're down to mobo, memory and cpu
.
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