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In Reply to: DAC or Soundcard?? posted by Frank25 on December 13, 2006 at 14:05:13:
if you can get a hold of him, that is, I hear it can be difficult. I love mine.
Follow Ups:
It's probably easier to win the Ohio State lottery than to get a hold of Scott Nixon, I know that since I've tried both, succeded with neither, so at this point I haven't been proven wrong.
I bought, instead, an Audio Logic 34MXL DAC.
Thank you, Scott Nixon, for not answering my e-mails twice, which really translates into not wanting to sell your own product, thus allowing me to discover just how good the music can sound through a better DAC.
He answers the phone every single time I call him. Unless Andy Griffith is on, which is 5:30pm EST. ;-)I really cannot imagine the horrible mails Scott gets. He probably should charge $5k, and that would weed out all the stupid people who mail and ask: "Do you think your DAC would sound better than my modded APEX player?". . .
I've been emailing back and forth with Scott Nixon off and on for the past week or two. He has been very responsive and answered all my questions. When I finally made the decision to order the USBTD and X4ac, I got a quick response from Scott. Keep in mind that he's a one man operation. If you don't get an immediate response, be patient.
I e-mailed him on Nov. 22nd 2006. Now it's Dec 20, and still no response. Maybe I should've been a little more patient? Or maybe his spam software filtered my e-mail titled "USB DACs", in very stark contrast to anyone else I emailed at around that time? Wavelength, Ack, Audio Logic, a guy in Hong Kong that makes the Paradisea, all of them have been responsive. At this point I truly don't give a crap about how responsive Mr. Nixon is, what I do know is that my attempts at communicating with the man failed, and I had an identical attempt before I bought my Benchmark 2 years ago, I posted my experience here and, in the meantime, I moved on. No biggie, but I do know I'd be a sucker w/o excuse to send someone money, even if only 500 bucks, when I can't reliably, if at all, get a hold of the guy.
Florin, I have received only one one email from you period, Nov. 23rd.
You requested photos of a new dac. The email was answered and photos attached on the 23rd or 24th. Get a real email account instead of a Yahoo account. Your tirade on not receiving answer from one email, that was indeed sent in a timely fashion, is curious, if not pretty lame.
Ease up a bit.
Scott,I received the test e-mail you sent me today, which means my e-mail account is working just fine. I do have "real" accounts with ameritech.net (SBC) and romandoc.com (my domain), however my yahoo account has never let me down, so it's my account of choice for audio-related emails, photo-related e-mails, eBay, AA, Audiogon, Newegg, ZipZoomFly, professional emails, personal emails, PayPal...
If you did, indeed send the abovementioned e-mail and, somehow, some yahoo server ate it, but spared the test e-mail sent to me today from your account, then I apologize. Otherwise, my tirade was just describing my experience up to that point, that's all. Luckily, there's plenty of fine DACs in all price brackets to choose from, so no biggie.
While you're still complaining about Scott Nixon not responding to your email, I'm listening to his new and improved USBTD and X4ac, which was delivered yesterday (2 days after Scott shipped it), and it is by far the biggest upgrade I've ever made in my system!
Good for you, had he responded to my e-mail then I would have, probably, had the same thing to say as the owner of his "new and improved DAC". In the meantime, I've had in my system my new Audio Logic 34MXL DAC for about two weeks now so I guess I'm not going to miss the "by far the biggest upgrade" a bit. Case closed.
I completely agree with that.
I answer fifty+ emails a week. Some don't get through my filters and some of my replys end up undeliverable, a giant waste of time. Usually I do email every 3 to 4 days and try to answer all that I receive. A phone call is far more effective and I am easy to find with a little look-up action. Ease up how about it.
That's a shame, it's such a great product. It would be great if he could get those things into mass production, he'd make a killing. I guess I'll have to stop recommending them.
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