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My 9000ES went back to Sony 18 months ago for repairs. It was having problems playing Hybrid SACD's , generally refusing to engage the SACD layer, and generating C13 error's a lot. Now the unit is doing the same thing again, luckily it's still under warranty.I'm just curious how many other 9000ES owners have had this problem. Is there a Sony repair center thats better suited to fixing this problem?
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It is my only source for playing DVDs, SACDs, and CDs.After it was about two years old, it developed a problem.
Took it to the dealer and it took about 3 weeks to get fixed at a service center.
If I remember correctly, they replaced the laser assembly.
It's been fine until about a day or so after the 5-year warranty ended, it stopped playing 96/24 discs. Since I only have 3 or 4 of these discs, it wasn't worth it to send it in for service.
I hope it holds together until there's a good HD disc player that also supports SACD. I might need to wait for a while.
I purchased the service manual from servicemanuals.net and the optical assembly from partstore.com. It was easy to replace and the service manual desribes the alignment procedure in detail. This saved me about $175 in shipping and labor charges.
My 9000ES is in a box ready to go to Sony. It has the same problem as yours. My 9100ES so far has been flawless, although it takes its time in reading any disc inserted. The SACD sound is so much better with the 9100 it leads me to believe the 9000 has been out of allignment since I got it. I bought both the 9000 and 9100 through AudiogoN, though several years apart.
I first had that problem after about 3 years of very heavy use. As I understand it, it's the drive assembly that goes bad. There's a means for re-calibrating the assembly yourself (see the link below) that can help with the problems reading the SACD layer of hybrids. Do you know if Sony replaced the drive assembly when they had it in for service? If so, it should still be viable and may just need adjusting. So I'd try recalibrating before shipping the unit back to Sony, as that simple calibration can avoid an entire drive replacement.If you're moderately handy with electronics, it's also relatively easy to replace the drive assembly yourself. You can order replacement assemblies for about $70 - 80 if I recall correctly. There's a post here somewhere that walks you through the process and the part number can also be found here in this forum (I've done it and it's not too difficult - email me if you can't find the informattion and I'll dig up my info on this and forward it to you). I always get a little squeamish about shipping a digital source, and will always opt for local service or DIY if at all possible.
The general answer to your question though is that yes, the drive assemblies seem to go out far too frequently with this model. That said, I really love my 9000ES (got the VSE level 5 mods in it), and count the drive assembly issue to be a simple cost of operation (which isn't really too much as long as Sony stocks the part.....).
Good luck.
An expert is someone who knows no more than you but is from out of town.
-Mark Twain
- http://db.audioasylum.com/cgi/m.mpl?forum=hirez&n=181216&highlight=DVP-S9000ES+transport+sidssp&r=&session= (Open in New Window)
I have two Sony 9000 es players, one with a bad optical drive system. I got the replacement part, but the directions call for desoldering some sort of short which prevents an electric shock from damaging the part, but I cannot find where this short is that I have to desolder. Actually the picture that came with the part is so bad I wonder if it even is for this part. Did you have to desolder anything on the part when you installed it in order for it to work?
There is a blob of solder spot on the film pcb.Remove that with a solder sucker or braid and you are in business.It's there as a precaution to static that may affect the laser.
Thanks, I will check it out.
I've got my old assembly somewhere around here and could dig it up and look for it. But as I recall the blob of solder is small and connects two traces. It really isn't tricky at all to remove it.Send an email if you can't identify it, and I can send you some pics of the place to look for.
Good luck.
An expert is someone who knows no more than you but is from out of town.
-Mark Twain
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HowdyNot that it's any help but mine is still fine, tho it doesn't get much play these days. It's been on 24/7 since I bought it when it first came out.
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