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In Reply to: Who's the snobbiest high end dealer? posted by MGH on April 23, 2007 at 19:30:55:
They were complete snobs.
Unless you drove up in some sort of very expensive vehicle, and bought something based on their warped advice, they would barely speak to you.
My friend, who did buy equipment from them, had exactly the same opinion, and said that if they had not been the only local dealer of the equipment he wanted, he would have gone elsewhere.
Most everyone I knew had the exact same opinion, and we all cheered when they closed down.
(i.e. It meant more business for those dealers we liked who weren't snobs!)Now, I will point out that I have heard that they have reopened, so I don't know if they are still the stuck-up, noses in the air, flamming $#%#@%# A-holes, that they used to be, but I hope not!
Follow Ups:
...while visiting family. I dropped by to listen to speakers and told them that I wasn't interested in buying anything, just listening. I explained that I was from out of town and would eventually buy from a local dealer. Even so, they set me up in a room with a few CDs of my choosing and left me alone for a half hour!
You also should have told them you planned on robbing them after you figured out what kind of expensive gear they carried. ;-)
i like it when they ignore me. i can peruse stuff in peace.if i want to listen, I'll ask. most will oblige. never had anyone say no.
if they say something like "well, are you serious about purchasing" I'd respond with something like "is it too hard for you to hit the fucking play button? - then walk out"
as far as judging people by what cars they drive, that's a stupid concept. especially these days, when any schmuck with a credit card can l lease a BMW.
I was the only customer there. I was interested in a specific speaker in a line that they carried. When I asked, they said they had it, but said that was a model they didn't demonstrate and promptly turned their backs on me and went on typing on their computers.I drove by the other day and noticed that they have now inserted the word "New" in the name of the store. Hopefully they have a new attitude.
For real service, I will pay more. If a place is willing to put in the time to provide a good demonstration, answer all questions, hopefully allow home audition, and after-sale support, I am happy to pay full or nearly full price. The best stores I have been in have even suggested I take home equipment to try out when I have simpy asked whether they thought I would see much improvement from it. In a few cases, they have even suggested that I try something that they think is impressive to see what I think. When I wanted to audition Spendor SP 100 speakers, a dealer had new ones shipped directly to my house at no cost to me to see if I liked them. I did and had no misgivings paying full price.
I showed up there early one morning (late 80s?), and one of the salesmen let me listen to the IRS V's for an hour or so. I was a young kid off the street, poorly dressed, and the salesman knew I was just there to look. The guy was a total gentleman. We also talked about room setup for my maggies and he had some valid criticisms of things I was doing.In general, I have not seen a lot of snobbery. I am very clear not to waste a salesman's time... but as long as you go off peak hours I have never had one be rude at all. If I do go at peak, I often ask simply the best time to call to book an appointment.
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