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In Reply to: It's easy to make judgements when you are not the one having to lose have a day of business....read on posted by Kevin Deal on February 15, 2007 at 09:14:30:
It's the business paradigm now. The Internet has changed everything and it's a consumers world. If you don't like it maybe you should consider getting out.
Follow Ups:
If you buy something from me, I will support it above and beyond the call of duty. Even if you blow out your amp while hooking things up incorrectly when preparing for a party on New Year's Eve. You'll be up and running in time for your party. But if you bought on Audiogon and that happens, why the hell should I go out of my way and treat you as if you were a past customer or client? It doesn't mean I won't help, you'll just have to wait until it fits my schedule.There are two sides to this paradigm shift, it isn't one sided and mean the dealer has got to be a kiss-ass no matter what the circumstances are.
He wasn't asking for free support for his Audiogon purchases.He was merely being chastised for making the purchases in the first place, which was none of the salseman's damn business, really.
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