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In Reply to: Audio Aero hell - Never again!!!!! (long but a worthy warning) posted by jbcortes on April 19, 2007 at 06:04:03:
Better late than never, I guess, I'm not going to hold any grudges if they do the right thing in the end. It was a little bit overdue, but hey, they did the right thing and finally offered me a replacement CD player.
JB
Follow Ups:
The high end customer base will sooner rather than later be filling the forum boards not buying the magazines. I read about a similar issue with a PSB loudspeaker that practically self destructed and they were sitting doing nothing until it was plastered all over these forums.With thousands of companies selling audio gear - customer service better be a priority.
And if AA is going to blame Philips or Sony or whoever then they should either not buy transports from them and buy from maybe Teac or they should get out of the transport business and sell expensive cables. Cables never break down and if you charge enough money then people will buy. With cables the more you spend the better they sound apparently. So if they get some copper twist it more than everyone else and hire a nuclear physicist to seal his approval on them and then charge $100,000.00 per centimeter then it only takes one gullible customer to set you up for life. Hmm -- I just had an idea.
In many, many EU countries the Social Democratic governments, labour and industry formed a long-term partnership that allowed all three groups to shit all over citisens, union members and customers! That first changed in the UK, and is moving slowly elsewhere. This place is cartel heaven and consumer hell. In Denmark the government is proposing a law to allow companies to make agreements so that they do not hire each others employees. I think that is called slavery/indentured servitude in the US constitution.
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