Speaker Asylum

General speaker questions for audio and home theater.

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Original Message

Negotiate a home trial

Posted by Robert C. Lang on March 7, 2011 at 17:32:22:
I would *never* (I know never say never) purchase a speaker system, especially an expensive one, without some guarantee that I could return the speakers to the dealer or manufacturer for full refund after a reasonable (at *least* a week) home trial period. I just would not do it. I have always opted for several weeks.

Of course, For more than a week to be fair you would probably need to fully purchase the speakers. Also, you would need, again to be fair, to bear the shipping cost (which ain't cheap) for the return fare. This shows good faith effort/commitment on your part.

But for the cost of the speakers you are talking about the monetary risk would be minimal. Otherwise, it can be a virtual crap shoot to purchase an expensive speaker without actual experience in your system, in your room, with your music. Plus it can provide you a unique opportunity to make short term direct comparisons

I would think/hope that any dealer worth its salt would accept what I believe to be such a balanced arrangement.

The closest place I could listen to the speakers I currently own was about 900 miles away. I made a deal with the manufacturer to purchase the speakers with the clear understanding that if I did not want to keep the speakers for *any* reason I could notify him within 30 days and send them back for a full and complete refund. I offered to pay the return (only) shipping (not cheap). That way the "risk" was shared between both of us.

It worked out great!!