Shady Lane

Retailers, Manufacturers, ePay, AudiogoN, Paypal or whatever. Buying and selling advice.

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RE: Bully eBay buyer--or am I crazy?

Posted by Bill Way on July 3, 2016 at 12:54:11:
You probably won't like this, but I follow Walt Bender's rule from the pre-ebay Audiomart: the buyer is satisfied or the deal gets undone. Pay for insured return shipping, send the buyer a pdf of the return shipping label, and refund the money when it arrives. Take the hit and move on.

For futures, insure shipments for anything worth more than a few bucks - no exceptions. And with good cameras on almost all phones now, it's easy to take detailed pics of the item as you pack it up. That helps when you, as the shipper, file any claims for shipping damage. Always over-do the packing, always take pics, always insure.

Sorry it didn't work out.

WW