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Original Message
Ordering from Magnepan, lol if it wasn't sad
Posted by Les Anderson on December 19, 2016 at 18:50:23:
My buddies wife placed an order for a mmgc today based on my advice. I know the Magnepan product in general is great, but Magnepan needs to modernize.
1. Could not order via the website. Magnepan does not do ecommerce.
2. Could not order Saturday morning, or Sunday when she was thinking about it.
3. At least 3 calls to actually get through to someone at Magnepan to place an order on Monday.
4. Order placed Monday. Magnepan states 10-15 days for shipping. "Maybe less" this is for a product that seems to me should be ready to ship immediately.
Understood Magnepan relies on dealers, and there is no bigger indirect sales advocate than me. But in this case, when you want to order a simple product you should be able to do it easily.
This is just crazy for 2016.