Hi-Rez Highway

New high resolution SACD releases, players and technology.

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Original Message

Great review Met! but a proviso Downunder--

Posted by Des on August 10, 2009 at 07:51:44:

Some time ago I enquired via e-mail to send my SCD to the Aust Agent to have Allens mods done.

I never even had the courtesy of a reply.

I mentioned to Allen and after a boot up the bum to this gentleman an email was begrudingly sent my way. A bit late and rather left the feeling of slow attitude to enquires--gave the feeling of unbusinesslike manner from his rep here.

Needless to say the adage --"you only get one chance to make a good impression' rather
dampened my enthusiasm for the upgrades-would my Player if I sent it be treated with the same diffident response?

I never followed this up--so just a note I hope Aust/NZ customers are now treated in the manner which I feel Allen demands and is merited.

My best to him for the continuing success of the obviously lauded program.

Good listening,

Des (Fellow K/one and previous owner of the magical Wright AM tuner!)