In Reply to: RE: The sender is always the insured party posted by Aeolian65 on April 2, 2014 at 11:05:56:
From a USPS standpoint, it is the seller/shipper who they deal with and/or pay damages to.
Even worse? If they ship UPS and/or FedEx, and they don't do it using their own account, the actual shipping center and/or UPS Store or FedEx facility is the one who is not only responsible for lodging all claims, but also will receive any reimbursement, should the claim be approved.
In each and every case, the intermediary typically has the ability to keep the actual shipper and recipient in the loop via email updates.
I say that as someone who owns/runs a UPS Authorized Shipping Outlet and FedEx Authorized Shipping Center. (UPS ASO, FedEx FASC) Sure can put me in a hard/crappy spot between any given seller and buyer.
This post is made possible by the generous support of people like you and our sponsors:
Topic - Who Does USPS Notify When it Settles a Claim? - Aeolian65 09:31:40 04/02/14 (3)Follow Ups
- Unfortunately, that is pretty much true... - David S. 15:09:13 04/02/14 (0)