Just a note to compliment the service I have consistently received at Pass Labs; I have now sent a piece of equipment to Pass Labs twice for service (over a period of a decade). Both times, they have fixed the equipment without charging me for the repair. Kent English runs the service department, and he is a pleasure to deal with: patient, thorough, and very good at explaining the repair process--and very prompt with communications.
Also, a shout out to Mark at Renohifi for excellent service and communication as well. One reason I remain loyal to Pass labs is the quality of these individuals, and the service they provide. Always a pleasure to deal with them.
P.S. My new Pass Labs INT-250 integrated amp should be arriving soon. :)
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Topic - Quality Service - slapshot 09:49:25 03/08/17 (6)
- RE: Quality Service - fantja 15:22:03 03/08/17 (4)
- RE: Quality Service - slapshot 15:33:55 03/08/17 (3)
- RE: Quality Service - fantja 11:24:24 03/08/17 (0)