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Dilemma update

Posted by subcoolman on April 9, 2007 at 07:44:09

First of all, a heartfelt "Thank You!" to everyone who pitched-in with their knowledge, advice, and/or experience. I was only just now able to read all of them (the computer Chez Collie residing at the computer hospital over the weekend and due to be released either today or tomorrow), and I was not able to respond to any of the replies over the weekend.

Two items which I should have made more clear in my previous post. One, the person who retired from here was considered irreplaceable, and in many people's eyes could damn near walk on water. Something like this would be unthinkable for them. Secondly, the job was a "Bid job", all costs to be charged against the agreed upon price, and thus the added costs would not be billed to the Contractor but rather absorbed by us in-house. In other words, it would take a bite out of our commissions and never be passed along to the Contractor.

After much consideration over the weekend (and after reading the advice here) I decided to bring the matter to the attention of my boss. I reported on the warranty issues he asked me to look into, and after that I closed his office door and brought this matter to his attention. I told him about my previous communications with the retiree, I didn’t speculate or offer up any thoughts but rather just presented him with the facts (receipts). I told him I didn’t know the entire story, I didn’t wish to jump to any conclusions, and that whatever was in the file would go no further than between himself and I as I viewed the whole thing as none of my business. He let me know that he appreciated my candor, but I could tell that he was deeply concerned about it (“He didn’t mention any of this to me”).

I have since documented the entire affair should it ever re-appear in the future, and as far as I am concerned, “That is that.”

Ergo grex, ergo sum.

This post is made possible by the generous support of people like you and our sponsors:

Analog Engineering Associates

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