In Reply to: My "Jim McShane" Citation II is on it's way back home!! posted by Julien43 on May 11, 2007 at 14:09:26:
The "almost two years" had little to do with Jim's service.The majority of that time was spent wrestling with the HK authorized repair shop that did the original repair. I E-mailed HK's customer service. After some exchanges they DID agree to pay for shipping and repairs at their "Premier" Repair Center on the East Coast. I can't complain about HK's customer service. They did everything they could(within reason) to restore the amp. Not bad considering that it is over 40 years old!
Jim went above and beyond what any technician on this planet could/would have done!
I've seen it posted on AA that Jim McShane is a "Treasure". I couldn't agree more. Since I just paid the tab he has even more booty.
The great part is that I'm sure it was worth every penny.
Julien
"There's someone in my head, but it's not me"
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Follow Ups
- Please let me clarify.... - Julien43 21:12:15 05/11/07 (0)