I bought a TT clamp off of A'gon from a respected company.Paid on Dec. 20th via PayPal.They shipped on Dec. 29th.informed me that shipping would take 4-6 weeks.They neglected to inform me that the item had been sent via International surface mail.I contacted them after the item is still AWOL after more than 2 months,asking for a refund.Their reply-how do we know that you have not received the item.My feedback,both on ebay and audiogon is in the hundreds and spotless.
They threatened,when I suggested that I would post on AA that they would get me suspended.
How should I handle this?
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Topic - "Respected" company refuses to reimburse for non arrival - r17 09:02:49 03/02/11 (9)
- You cant prove you didnt receive it, thay cant prove you did - Alpha Al 07:49:58 03/05/11 (3)
- RE: You cant prove you didnt receive it, thay cant prove you did - r17 20:35:16 03/05/11 (2)
- RE: You cant prove you didnt receive it, thay cant prove you did - tmsorosk 03:50:31 03/08/11 (1)
- RE: You cant prove you didnt receive it, thay cant prove you did - r17 21:33:56 03/08/11 (0)
- I think it's the "respected company's" fault... - Djhymn 13:57:22 03/04/11 (0)
- RE: "Respected" company refuses to reimburse for non arrival - r17 09:08:04 03/02/11 (3)
- Why would they reimburse you rather than just sending another clamp? nt - viridian 12:22:07 03/02/11 (2)
- Clamp - r17 18:55:48 03/02/11 (1)
- Received-3 months minus 6 days - r17 11:52:02 03/23/11 (0)