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"Respected" company refuses to reimburse for non arrival

I bought a TT clamp off of A'gon from a respected company.Paid on Dec. 20th via PayPal.They shipped on Dec. 29th.informed me that shipping would take 4-6 weeks.They neglected to inform me that the item had been sent via International surface mail.I contacted them after the item is still AWOL after more than 2 months,asking for a refund.Their reply-how do we know that you have not received the item.My feedback,both on ebay and audiogon is in the hundreds and spotless.
They threatened,when I suggested that I would post on AA that they would get me suspended.
How should I handle this?


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  Kimber Kable  


Topic - "Respected" company refuses to reimburse for non arrival - r17 09:02:49 03/02/11 (9)

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