Just had a similar situation with a speaker repair company

Shady Lane

Retailers, Manufacturers, ePay, AudiogoN, Paypal or whatever. Buying and selling advice.

In Reply to: I'm getting the run around and want my unit back--need advice posted by cheapskate on November 9, 2005 at 17:54:49:

that quoted me for a fortnights turnaround on a recone that subsequently dragged into 3 months of emails, faxes, phonecalls and frustration
Eventually I contacted the consumer affairs department of the State this company was in, and supplied them with copies of all correspondence between us; they called him up and asked for his side of the story
He had my speaker back to me within 10 days; the complaint cost me nothing
Arriving with the Sheriff is an option after you have succeeded in a small claims Court action, which requires you, and him, to appear at a hearing in front of a judge
There is a small filing fee to get this moving
If he doesn't turn up for the Court date, you win by default, go get the Sheriff with the Court order in hand and you can both go pay him a visit, but this may be a last resort if a consumer affairs complaint has failed If he's a business, contacting them would be my 1st move
You can fill out forms online to get this happening; I've included a link for a State of California small claims Court action procedure + consumer affairs FYI, a websearch will find the info for other States
Don't risk your safety if you think he might be dangerous ( ! ) there are other viable options and it's not worth the risk
Good Luck!
Grins

Consumer affairs + small claims for CA links here (Open in New Window)

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Follow Ups Full Thread

Topic - I'm getting the run around and want my unit back--need advice - cheapskate 17:54:49 11/09/05 (5)

Re: I'm getting the run around and want my unit back--need advice - Jimmy 08:22:28 11/16/05 (0)

Re: I'm getting the run around and want my unit back--need advice - pmsummer 15:09:49 11/10/05 (0)

Just had a similar situation with a speaker repair company - grinagog 00:53:16 11/10/05 (2)

Re: Just had a similar situation with a speaker repair company - JoeEL-34 17:33:58 11/12/05 (1)

Actually not the same company - grinagog 19:00:16 11/13/05 (0)

Follow Ups

Just had a similar situation with a speaker repair company - grinagog 00:53:16 11/10/05 (2)

Re: Just had a similar situation with a speaker repair company - JoeEL-34 17:33:58 11/12/05 (1)

Actually not the same company - grinagog 19:00:16 11/13/05 (0)

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