In Reply to: It Finally Arrives........... posted by Jimmy on January 5, 2006 at 07:03:47:
make absolutely sure you take notes. Take down the respondent's name and number, and also get a claim number from him or her immediately. Don't become reassured if he says an inspector will be out. They will not send an inspector and should you forget, then they will say that the deadline for filing a claim has passed. Make a recording of the conversation if possible.
I've been ripped off too many times from fedex.
Stu
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Follow Ups
- If you file a claim - unclestu52 13:33:24 01/05/06 (2)
- FED EX still screwing up....... - Jimmy 08:17:33 01/10/06 (1)
- I given up on FED EX........ - Jimmy 05:01:31 01/15/06 (0)