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Every customer got free upgrades to the new versions

Posted by Christopher Witmer (A) on February 12, 2007 at 08:36:28

In Reply to: Re: Well, now they are "lean and mean," which is a good sign for their future survival posted by chopper87@aol.com on February 12, 2007 at 08:22:54:

Feastrex did not ship a single product outside the country until just recently. They did all their beta testing in Japan, where everything is close by and they have the advantage of being able to communicate in the same language with the users. Every time they made improvements, they went back and "upgraded" everyone to the new and improved version. They have sold a fair number of units in Japan, but I find it interesting that MANY of their local customers have gone back to buy other models. They'll start off with the D5, D5nf, or D6, and then they'll go back and buy a different model than the one they originally purchased, and then they go for the field coil models. Feastrex enjoys a really outstanding relationship with its local customers in Japan. And some of its best customers are its subcontractors, which works out really well because they become very enthusiastic about, and cooperative with, Feastrex's vision. Of course, what's possible for them inside Japan and outside Japan are very different, due to the physical distance and the language barriers. That's why they waited until recently to start shipping outside the country.

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