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Amazon Music Excluse mode and "Ultra HD" are Shams

Posted by Jon L (A) on October 3, 2022 at 11:09:31

In Reply to: If you're using Amazon Music HD on a Windows laptop posted by MaggiesAndCats on November 29, 2021 at 13:39:23:

Here's a copy of my post elsewhere:

Nope, Amazon music exclusive mode does NOT "change the output bitrate and bit-depth automatically to match the content." The only way to match the Amazon music file bitrate/sample rate to one's music playback chain is to manually change Windows (or Mac's) mixer setting EVERY time the Amazon songs' resolution changes.

I and many others have complained to Amazon support repeatedly, but as of now, Amazon has no plans to repair this huge flaw in the Amazon music app.
To rub salt to wound, Amazon arbitrarily labels their songs "Ultra HD" even if they are only 24bit/44.1kHz or 24bit/48kHz even though these resolutions are generally not considered "high resolution" in the community.

I have requested Amazon support to display the actual bitrate/sample rate on their songs instead of just "Ultra HD" to save the trouble of clicking/opening new window to find out if the song is actually in high resolution. I encourage others to make similar two requests to Amazon support so that Amazon may be motivated to do something.

This post is made possible by the generous support of people like you and our sponsors:

Kimber Kable

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