I purchased a Cary CD 306 SACD player at the end of August of 2006. As I began to purchase more SACD's, I began to experience the playback problems mentioned by other 306 SACD owners: "no disc" errors, skipping, and the player not reading the SACD layer of hybrid discs. I sent an email to Cary describing the problems and they asked me to return the unit for service. I returned the unit on 9/20/06 and received it back on 12/20/06. Immediately upon putting the repaired unit in play, I noticed a substantial improvement in sound, plus the unit did not run hot as it did before. It now gets barely warm to the touch. [Also, read about similar results in a post from member "taoh2" on October 02, 2006.]On the morning of 11/27/06, I sent an email to Cary asking about the status of my CD 306 SACD repair. The following is an excerpt from an email I received on the afternoon of 11/27/06 from Dennis Had, president of Cary Audio:
"Greetings. I hope all is well with you today. In regards to your CD-306/SACD player, we are having your unit up-dated with a new servo board and new software along with a new Sony chip set that operates at the specified ratings. We have just under 500 of the CD 306/SACD players out in the field. We have had problems with approximately 70 units. Since we are a licensed Sony SACD manufacturer, we had the Sony engineers in Japan correct the chip problem along with a software update. The chips manufactured by Sony were spec’d at 85 degrees C. We find that a number of these chips will not function beyond 50 degrees C. Dealing with Sony has been ever so frustrating. We ended up waiting over 2 months for parts that should have taken a couple of weeks. Your machine is at our assembly factory in Hong Kong. I anticipate about 2 more weeks and we should have your player ready to ship. As a side note: as we go back into production with the updated CD 306/SACD players, they will have a price of $7500.
I appreciate your patience and understanding.
Talk to you soon and have a great evening ..............
Dennis"
So, there you have it. While I was bitterly disappointed at having my expensive toy in the shop for an extended period (3 months), I felt that the $1500 in performance upgrades was just compensation.
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Topic - Cary CD 306 SACD Revision - darqueknight 14:05:23 01/01/07 (5)
- Re: Cary CD 306 SACD Revision - Amfibius 23:11:11 01/07/07 (1)
- Re: Cary CD 306 SACD Revision - darqueknight 23:43:14 01/07/07 (0)
- Re: Cary CD 306 SACD Revision - Bklyn_Jim 07:40:01 01/04/07 (2)
- Re: Cary CD 306 SACD Revision - darqueknight 08:50:10 01/04/07 (1)
- Re: Cary CD 306 SACD Revision - PhillyB 10:40:00 01/22/07 (0)