In Reply to: Maybe I should not have gone cheap. But the more expensive players posted by Duilawyer on December 16, 2004 at 15:56:39:
....SACD 1000 and more importantly, the HORRIBLE customer support that so many have reported on this site. By the way, I waited on hold 2 hours today when calling the status desk. My average wait is 45min to 2 hours, and they didn't answer after 2 hours. They closed at that time. So, again I ask, why support a company that should you have a problem has a terrible track record for making things right and treating the customer reasonably well. Just wondering. This is not a personal attack just a question.
This post is made possible by the generous support of people like you and our sponsors:
Follow Ups
- What I don't understand is why anyone from the Asylum would buy a Philips product given the problems with the.... - DannyB 16:12:15 12/16/04 (7)
- Re: What I don't understand is why anyone from the Asylum would buy a Philips product given the problems with the.... - jimmyjames 12:11:47 12/17/04 (0)
- Good question. I wanted an SACD only player, with multi-disc - Duilawyer 16:17:11 12/16/04 (5)
- Yeah, that was me... - Jackaro 11:51:32 12/17/04 (1)
- Plays DVD's but I have no video set up to it. - Duilawyer 22:36:25 12/17/04 (0)
- Are they re-using numbers? - kavakidd 17:45:57 12/16/04 (2)
- yes, they are nt - Jackaro 11:43:08 12/17/04 (0)
- Mine says 795S, no recorder for sure. nt - Duilawyer 20:53:49 12/16/04 (0)