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What I don't understand is why anyone from the Asylum would buy a Philips product given the problems with the....

....SACD 1000 and more importantly, the HORRIBLE customer support that so many have reported on this site. By the way, I waited on hold 2 hours today when calling the status desk. My average wait is 45min to 2 hours, and they didn't answer after 2 hours. They closed at that time. So, again I ask, why support a company that should you have a problem has a terrible track record for making things right and treating the customer reasonably well. Just wondering. This is not a personal attack just a question.


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