In Reply to: Good question posted by kavakidd on September 1, 2004 at 08:18:04:
After being out for repairs since late march, I finally received the unit back from Tweeter this weekend with the message "not repaired" stamped on the box. Apparently the parts needed (at least according to United Radio) were "not available". Tweeter has decided to issue me a refund of the original purchase price, and, after I inquired, let me keep the broken unit as well. While I have yet to receive an actual check, I was hoping in the meantime to have Alex swap out the chips (if he has them) and replace the laser (which seems to fail w/ the bad DSPs) and would be willing to pay for parts and labor to have this done. I figured if he still offered this service it would have the added benefit of requiring no fighting with Philips as I would be covering all costs...Anyway I have a feeling that if Philips wont replace the chips you'll probably get a refund like the rest of us.
Good Luck,
Sebastian
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Follow Ups
- I received a refund... - ramossp 08:36:27 09/01/04 (4)
- Re: Help! My SACD100 just quit playing SACDs - Joaquin Mejia 02:53:05 09/02/04 (3)
- If that's the case... - ramossp 07:09:33 09/02/04 (0)
- How does one become aware of the problem - kavakidd 06:39:13 09/02/04 (1)
- Re: How does one become aware of the problem - 32gwiz 07:20:33 09/02/04 (0)