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RE: Ordering from Magnepan, lol if it wasn't sad

Are you implying this is an either or situation (and there's no middle ground)?

I myself am rather unhappy with Magnepan's customer service. Over a month ago I reached their repair department via telephone for a trivial job which I can't perform and which I don't trust locals to do even if I could find someone willing to do it. Surprisingly their recorded message gave an email address for me to contact. I sent them two emails during this interval and have received zero response. If they choose not to do it, I'd sooner be told the equivalent of drop dead and go to hell, rather than no response.

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