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Rod -- could you help me with editing my profile options?

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Posted on March 11, 2020 at 17:20:43
willkayakforfood
Audiophile

Posts: 1010
Joined: November 30, 2010
Contributor
  Since: December 24, 2011
 Hi Rod,

I'm still having problems trying to edit the font preferences in my profile. Still getting the error messages with regards to my password, and as a result, can't get anything done in those options.

You're welcome to email me via the email option in my public profile.

Thanks!

 

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RE: Rod -- could you help me with editing my profile options?, posted on March 11, 2020 at 17:43:27
Rod M
Web Geek

Posts: 16246
Location: So. California
Joined: March 1, 1999
Contributor
  Since: March 1, 1999
 Ok, first, make sure that you know you real password by using the Forgot Password link.

That's the typical problem that most folks have or they changed emails and don't have access to their registration email. If so, let me know what the old one was and send me the new one and I can change it and set a one time password.

The other issue is that you have to enter your current password at the bottom of the page before clicking on Update. If you're doing that and getting a password error message, then it has to be a wrong password.

-Rod

 

RE: Rod -- could you help me with editing my profile options?, posted on March 11, 2020 at 17:53:10
willkayakforfood
Audiophile

Posts: 1010
Joined: November 30, 2010
Contributor
  Since: December 24, 2011
 Okay, I checked via "Forgot password link", and received the email. I've been using the correct password. Still having the problem.

 

RE: Rod -- could you help me with editing my profile options?, posted on March 11, 2020 at 19:49:55
Rod M
Web Geek

Posts: 16246
Location: So. California
Joined: March 1, 1999
Contributor
  Since: March 1, 1999
 I don't get it unless you can give me a screen capture of the exact
error message.

Anyway, what do you want to change? I changed the font to Sans Serif
with a grey background, but I can change anything else as well.

-Rod

 

RE: Rod -- could you help me with editing my profile options?, posted on March 11, 2020 at 19:58:00
willkayakforfood
Audiophile

Posts: 1010
Joined: November 30, 2010
Contributor
  Since: December 24, 2011



I see that it's now changed, but just for information (and if I ever do want to change anything else in there), here's the error I keep getting (see screenshot).

And I wasn't trying to change my password. That's just the message I get when I try to change anything, and put my password in down at the bottom of the page (as required).

Just noticed -- I always have my full email address in the "email" section, but this changes back to just my moniker -- as seen above.

 

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