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Headset only working on right side

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Posted on September 4, 2020 at 03:37:35
Nathantu
Audiophile

Posts: 1
Joined: September 4, 2020
Headset only working on right side

Hello all. When I plug in my Turtle Beach PX24 headset to my PC case I can only hear audio mainly out of my right ear but with further playing with levels, very very little is coming from the left side. The wire connects on the right side. My issue comes in with me trying a pair of children's headphones in the same port, they sound balanced on both sides. When I plug the TB headset into my monitor it sounds balanced perfectly with good sound quality. However this means the cord is annoyingly right over my wasd keys. When I plug it into my Xbox controller, it also works perfectly fine on both sides although noticeably less sound quality. I would prefer to just plug the headset into my PC case. Any help or assistance would be highly appreciated. Thanks.

 

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RE: Headset only working on right side, posted on September 4, 2020 at 05:21:20
bullethead
Audiophile

Posts: 342
Joined: August 22, 2020






you can get an extender cable for it, something like this...

https://www.amazon.com/AmazonBasics-3-5mm-Female-Stereo-Audio/dp/B01CNAUYBY

or if you want a headset extension cable so you can use the microphone as well something like this:

https://www.amazon.com/KabelDirekt-Headset-Extension-Cable-female/dp/B00RXNUXGS

 

A lot of that is going around. :-) (nt), posted on September 4, 2020 at 12:12:39
Kal Rubinson
Reviewer

Posts: 11664
Location: New York
Joined: June 5, 2002


 

RE: Headset only working on right side, posted on September 5, 2020 at 11:26:19
LtMandella
Audiophile

Posts: 735
Location: CA
Joined: May 27, 2019
try a different headphone plugged into the pc case.

if you still detect a problem you know it is almost certainly a problem with the PC (probably the headset jack) or it could possibly - but not likely - be the plug on the TB headset simply doesn't mate well with the PC jack.

If it is a TP plug to PC jack mating problem, you can try a cable extender since it would have a different plug and jack, and might work better with the TB plug and PC jack.




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