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parts

67.60.251.38

Posted on June 10, 2021 at 19:31:28
autospecialty
Manufacturer

Posts: 69
Location: Idaho
Joined: December 15, 2012
I have been a member of many parts and information places and have been removed from one of my parts places that has parts I need to build my tube amplifiers.....I'm using this forum only to get opinions from people that I have repaired or built amplifiers for....I have tried many times to use this forum without any success because I know nothing of computers......I always buy pretty big orders of parts because of my building....When I made a order from this (un-named) company and there were items in my cart that I was un aware, so when I made my purchase there was all this extra stuff that was left over from a past order....Anyway I contacted the company as quick as I could ....and was answered with "why did you order them when you didn't want them) and instantly closed my account.............What do you think of that ?? Please do not criticize my forum question, I have no idea how all this works.....But it has created a hardship for me getting quialty parts for my amps......THANKS

 

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RE: parts, posted on June 11, 2021 at 20:58:51
viridian
Audiophile

Posts: 7352
Location: Portland, Oregon
Joined: May 26, 2005
Contributor
  Since:
February 1, 2012
If you can build amps, you can learn both to write cogently in English, and review what is in your cart before placing your order, IMHO.

 

It sounds like you removed yourself..., posted on June 12, 2021 at 05:35:02
Ivan303
Audiophile

Posts: 43521
Location: Cadiere d'azur FRANCE - Santa Fe, NM
Joined: February 26, 2001
Just how I read it.



 

RE: parts, posted on June 12, 2021 at 06:51:24
fstein
Audiophile

Posts: 2443
Location: fstein
Joined: May 18, 2006
Nasty

 

RE: parts, posted on June 12, 2021 at 12:58:47
Bill Way
Audiophile

Posts: 1741
Location: Toms River NJ
Joined: May 28, 2012
If you don't know how to order parts, you probably shouldn't try to manufacture anything. So either get some help, or get some training. Good luck.

WW
"Put on your high heeled sneakers. Baby, we''re goin'' out tonight.

 

RE: parts, posted on June 12, 2021 at 20:06:37
Rod M
Web Geek

Posts: 14071
Location: So. California
Joined: March 1, 1999
Contributor
  Since:
March 1, 1999
It happens to me because I'll look into something on Amazon or it says, 'Add to Cart to get Price', and click a few items into the cart that I abandon.

Often, I go in days later to buy something now and find my old items in the cart and I delete them.

Check your order before you finish the process. If it isn't on the current list, delete it.


-Rod

 

RE: parts, posted on June 13, 2021 at 19:29:36
DAP
Audiophile

Posts: 584
Location: Toronto
Joined: January 1, 2010
If I understand this correctly, you contacted the company before the items were shipped? It would be a bigger deal of course if they had been shipped.

I would suggest sending an email or letter to the company expressing your deepest apologies for the mistake, which you take full responsibility for. Indicate that you would be grateful if they would consider reactivating your account, and were they to do so, that you would be especially vigilant to make sure that this did not happen again. Say that regardless of their decision, you remain very grateful for the service that they have provided in the past, and wish them a good day. Have someone proof read the message before you send it.

Best regards,
Daniel

 

Seems like some of the story is missing..., posted on June 24, 2021 at 16:42:30
Audio Snob
Audiophile

Posts: 443
Joined: April 5, 2000
Well...

I understand your complaint as written, but I suspect there is some portion of the story that is missing.

If I'm a parts supplier, I don't make money unless I sell parts. You want to buy parts, so that should make you a good customer, UNLESS:

1. You have been particularly disagreeable
2. You don't pay your bills
3. You're a pain in the butt to work with

If I'm a parts supplier and there is a mix-up on an order I am motivated to make it right, unless the customer is a real pain in the butt.

Have you been a pain in the butt?

 

RE: Interpreting the wording he used in the sentence..., posted on June 25, 2021 at 14:33:37
acres verde
Audiophile

Posts: 641
Location: Big Easy
Joined: November 13, 2004
...describing the account closure, then, indeed, he did, in fact close the account himself.

 

RE: although it is unclear from the text..., posted on June 25, 2021 at 14:38:46
acres verde
Audiophile

Posts: 641
Location: Big Easy
Joined: November 13, 2004
...I got the opposite impression...that he wasn't aware of the gaffe until the "extra" stuff showed up at his door. Because of his lack of clarity, one can only infer.

 

RE: parts, posted on June 25, 2021 at 15:21:14
autospecialty
Manufacturer

Posts: 69
Location: Idaho
Joined: December 15, 2012
RoD: I'm sorry I can't respond to these comments, I can't figure this type of forum out, but I have learned one thing....There are a lot of angry people on here that could be of help with all of this , but they seem to want to take another line......People talk about me like they know me and we have never met......I have built thousands of tube amplifiers and have taught many people the skill of repairing and building tube electronics....I have given a lot more than I have taken......Most of my friends would not spend two minutes on a forum so its hard to get comments from them.......The person that owns Sonicraft couldn't spend two minutes trying to help , but its his business not mine......This will probably be a lesson to me to stay away from forums if I am looking for some help.....This is not where you find it, it seems to be a lot of little people wanting to be big.............THANKS

 

RE: parts, posted on June 25, 2021 at 17:29:44
autospecialty
Manufacturer

Posts: 69
Location: Idaho
Joined: December 15, 2012
Amplified Parts: You wouldn't want to know or probably care how many thousands of dollars I have spent with your company and for how many years...........

 

RE: parts, posted on June 25, 2021 at 21:54:55
autospecialty
Manufacturer

Posts: 69
Location: Idaho
Joined: December 15, 2012
Thanks everyone who commented on this, some was helpful , some was not.....But forums are for people other than me and as far as parts are concerned, I can become a Mundorf dealer without any problem, so my capacitor needs can be met......I'm already a New Sensor and Cardas dealer.........Thanks again

 

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