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In Reply to: RE: Van den Hul distributor posted by airheadair on May 01, 2017 at 09:53:57
Priced out of competition?
A few years ago I checked with them for a repair of an off-center cantilever on a vdH cartridge but found it excessive. Apparently vdH would not accept repairs from America sent directly to him, only through the distributor. So I went with Soundsmith.
Hopefully the current distributor is more reasonable.
"The piano ain't got no wrong notes." Thelonious Monk
Follow Ups:
I don't understand your post. Are you suggesting that Eugene Hifi was priced out competition? Because of van den Hul's policies? But Eugene Hifi's main business was as a stereo store.
They (van den Hul and Eugene) handled my repair very reasonably indeed.
I don't know if they were priced out by competition. That's why I put in the ? mark.
All I could go on were comments others made about direct vdH service and pricing and what Eugene quoted me. I don't recall the figures now but Soundsmith was much less, even for what I assumed to be a simple repair of a mis-aligned cantilever.
Obviously vdH had some reason for changing his US distributor.
"The piano ain't got no wrong notes." Thelonious Monk
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