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I just noticed that my preferences don't allow me to get mail at all. I tried to change it to get mail from registered inmates. After I hit the update button I got an error message that said my password was incorrect, despite the fact that I had just used it to sign in and use it regularly without any problem. And, no, my caps lock isn't on . . . What's up?
. . . Charlie
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I don't know. Did you enter it at the bottom of the page? Changing preferences requires you to enter your password even if you are already logged in.
-Rod
I did re-enter my password at the bottom. I get an error message that tells me I have not entered it. I checked and the caps lock is not on, so that's not the problem. No problem logging in otherwise, just when I try to change account preferences. Any ideas??
. . . Charlie
Nope, I just changed mine and it worked fine.
Try the forgot password link to be sure:
-Rod
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