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In Reply to: RE: Very Bad purchase from upscale audio Acoustic Zen Adagio posted by rbogartr on March 22, 2017 at 19:23:44
I am the original owner of a pair of these speakers, same color. They've been my main speakers for 5 years replacing B&W 805's and I'm happy with them.I understand the customer's dissatisfaction but also understand how this [innocently] happened. The Adagio's are fine sounding speakers but c'mon, Acoustic Zen has never claimed to be a Scandinavian company like Dynaudio or to source Scandinavian or artisan built-in-house cabinets like Devore and they are priced accordingly. Try buying an unused pair of demo Devore Orangutan 0/93's for $2500! The Adagio's are built from rather inexpensive components including the Chinese-sourced boxes. Frankly, it always surprised me that Kevin and Galen Carrol ever carried these. Sure they look sharp from a distance but one peek inside the transmission line port shows crude joinery-at least by top Scandinavian standards. The same ribbon tweeter can be purchased from Dayton Audio for $50 and I bet the mid-woofers are sourced at maybe $100. Mr. Lee assembles these in a warehouse in California. The crossover is fairly simple/inexpensive too. So to get to my point, I bet Kevin never viewed the Adagio as anything other than a decent speaker for the price and a great speaker for the profit margin. So why do I own them? Well they are a huge bang for the buck speaker at $3,500 or even $3000-the price they were widely available at brand new back when I bought mine. Mr. Lee designed a fantastic loudspeaker given the size, weight, complexity (transmission line), and overall SQ. And they are tube friendly.
Mr. Deal has offered to take them back and if you were expecting perfect audio-jewelry at that price-point you should. But breaking news-you will need to settle for a much smaller speaker that likely will not go as deep or be as dynamic/big-sounding if you want artisinal boxes for this price. I have to wonder-did you even set these up with some time invested in ideal positioning, take a deep breath, and audition them?
Hey FSonicSmith, do your Adadio speaker have a mismatched finish like the OP's? One speaker bright and shinny with the other a cloudy and dull? If not, I am not sure of the point you are trying to make.
Well, then I would say that you picked a most-appropriate user-name. Perhaps so many people told you that you "not quite there" that you adopted it?
OK, no need to attack you. My point-which I think was quite clear-is that the Adagio's are constructed from pedestrian components but have good bordering on great sound quality. They are a great QPR loudspeaker for those that want an easy to drive large speaker that can deliver decent bass with low distortion. They are not audio-jewelry. They are more Dynaco than Dynaudio. OK, I have no doubt that one went over your head too.
Lastly, I SAID the OP had a valid gripe at the outset and I said that I could see how this clash between retailer and customer happened. No, I would not be very happy with mismatched colors. I happen to agree with the others who remarked that most likely it got sun damage from sitting near a window.
FSonicSmith, all you are doing is running off your mouth and going off on a tangent that has nothing to do with the topic being discussed. No need to slag the OP speakers by saying that they are pedestrian in their construction etc. No one compared the Agagio's finish to other manufactures, therefore, why make the point. Instead of "speculating" just address the facts.
Nice. Your choice of words reminds me of the hillbillys in Deliverance. "Quit runnin' yer mouth son before I whup yer ass". Are you a hillbilly Not There Yet?
@FSonicSmith, aren't you the guy who installed his tonearm finger lift pointing towards the platter spindle..LOL!!
You really shouldn't be giving advice, but then again, you really aren't giving advice but merely trolling.
Got to go now, need to check on my opossum pie.
Guilty as charged! I have made tons of boneheaded mistakes in audio and all other facets of life and you may also recall that I pointed out my mistake with the tonearm lift before anyone else did. In other threads I have described my ineptness at cartridge installation/tt set-up. But unlike you, I do my best to refrain from simply sniping at someone else's post and instead try to add something substantive or not post. I stand by my point that the Adagio's should be seen for what they are. You seem to ignore that I said that the OP had a valid complaint nonetheless. As an Adagio owner I am interested-I would love to hear an answer to my question to the OP; has he set them up and given them a listen or has he committed to returning them without an audition? If he is going to audition them, he needs to know that if really brand new driver-wise, they will sound like crap for 25-50 hours and then sound better and better for another 50 hours or so before plateauing. They should be set up on furniture sliders and moved around in small increments with tape applied to the floor as reference points (the Jim Smith method) and once the optimum speaker placement is determined, outriggers really improve things. Due to the height of these towers, setting them up so that they fire slightly downwards helps if the room is on the small side. But I am wasting keystrokes I think-it seems clear the OP regrets his purchase. I understand his POV.
Just to let you know that Upscale Audio gave the OP the option of returning the speakers at their cost for a full refund or accept a $300 partial refund. The OP chose to keep the speakers and accept the $300. In a addition, AZ sent him a replacement driver at no charge.
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