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In Reply to: RE: They are OLD... posted by Ivan303 on March 24, 2017 at 17:25:37
I have not personally dealt with Mr Deal, however, like many successful biz people, I suspect that he can get a little 'full of himself'. One of the hardest things for people in sales to do is this simple thing......DISCLOSE. If Mr Deal had disclosed the fault in the finish to the buyer and given him the opportunity of agreeing to the fault ( at a price of course) or passing on the deal( pun intended), then Mr Deal would have been a lot more ethical, IMO. May or may not have made the sale, but would not have had to subsequently come on this forum and defend himself. Coming from the weak argument that he did and trying to justify his position seems to me to only make things worse. Would it have been so wrong of Mr. Deal to admit he tried to cover something up and got caught doing it....then to apologize and try and make his customer happy! Problem is that if he could comprehend this tactic, he wouldn't have done the deed in the first place.
Now here's the other side of the story, Mr. Deal sent out a pair of perfectly good speakers with no finish issues whatsoever...the speakers were subsequently damaged in shipping and/ or the OP is making up a story about the finish ( because he has an ulterior motive of some sort)...
One of the above scenarios is the case...Mr Deal believes it is the second point, Mr OP, believes it is the first...
Judges face this kind of dilemma daily.....
Which is why, IMO this kind of case should go exactly there (to court); and one party would ( hopefully) learn a distinct lesson.
The pictures bear out the fact that the finish doesn't match. And this wasn't done during shipping unless someone opened the box and replaced a speaker with one with a poor finish.
As far as the tweeter being damaged during shipping, if someone at the store didn't even listen to the speakers (which has already been admitted), how can you even make that charge? Usually if there is a failed driver, the condition of the speaker, the box or both will bear this out.
Sorry, but this one stinks to high hell. Kevin should offer a full refund and take the speakers back. It's the only way to come out of this one with some integrity in tact.
Don't worry about avoiding temptation. As you grow older, it will avoid you.
- Winston Churchill
Kevin should offer to take the speakers back, and on his dime. That's why he said that the buyer was dealing with a business, not a bunch of ass scratchers. The guarantee was intended, so why not use it? Oh and by the way, it is us ass scratchers that buy New from people like Kevin and when we want to upgrade, we sell on eBay, AudioAsylum,Audiogon etc. then we buy new from the likes of Kevin. I see no reason to insult those of us that sell our used equipment just to make himself seem more reputable.
Well, there is little incentive to take things in on trade when then internet is there to help people expose a product to a wide group of potential buyers.
Why would I hand over something I used for a few years (and kept in showroom condition) for 50-cents on the dollar knowing it will be re-sold for 75 to 80 cents on the dollar?
Same with vehicles. The "trade in value" is usually a big joke.
I've sold lots of stuff used. I advertise it honestly and ensure it is working 100% without any band-aid repairs. I've never had a problem.
and if he doesn't, he's just another 'ass scratcher'! :-)
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