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In Reply to: RE: Very Bad purchase from upscale audio Acoustic Zen Adagio posted by russ69 on March 23, 2017 at 21:00:18
The finish a manufacturing issue? Keven knew of this defect and did not disclose it. Therefore it is a retail issue...
I don't completely agree with you on this. The speaker that is cloudy and brown is definitely below this manufacture's usual standards and should have been rejected before going out to the dealer (I am assuming here that Upscale was not responsible for the defect observed in this speaker as some others have suggested). I believe that a reputable company, which I assume AZ is, should get involved to satisfy the customer.
It is entirely possible that this pair of speakers were originally sold as "seconds", not an uncommon practice for manufacturers. Then the obligation falls to the reseller, be it an individual or a retailer, to disclose that fact. And the price should reflect it.
Don't worry about avoiding temptation. As you grow older, it will avoid you.
- Winston Churchill
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