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UltraFidelis in Milwaukee hosted an event with Richard Vandersteen last night. 5A Carbons were demoed with Audio Research gear. Very well attended. Those guys put out a really good spread of food and beer too. What a down to earth guy Vandersteen is. I left at 11pm and he was still answering questions from guests. Nice to meet the guy who made my speakers.
I was the last one out and he was still throwing 'em back and chatting. I love talking to him, he's fun.
Thanks! for sharing- Guys.
it is imperative to post both positive/negative experiences when dealing w/ these people and or Audio companies. Customer Service is paramount.
down to earth as Richard. Met him at a similar event in Albany NY some 10-12 years ago and was similarly impressed.
"Man is the only animal that blushes - or needs to" Mark Twain
As you know 5A's should be set up by a dealer with the appropriate knowledge and tools to do it right. When I moved my properly set up Vendersteens from New Jersey to Arizona, and Richard found out that I needed the speakers properly set up again, he spent hours with me via phone to properly set up my speakers once again. I was completely impressed that he did that for me. That's the kind of guy he is.
Got to meet him a few times and as you said, very down to earth.
reelsmith's axiom: Its going to be used equipment when I sell it, so it may as well be used equipment when I buy it.
Well shoot, darn, heck, #*^&%@! I drove right by their store on Tuesday thinking that I really should stop in there once and talk to them. It's been almost a year since I've seen them and they are truly some great people. Always welcoming, helpful and just fun to talk to. Had I known about the event I would have stopped over for it. I see by your equipment list you must be a very good customer of theirs as the brands they carry coincide with your equipment right down the line. Darn! I missed a good one.
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