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In Reply to: RE: Bully eBay buyer--or am I crazy? posted by D Harvey on June 29, 2016 at 09:03:24
Are the pictures the buyer sent of an un-sealed LP? If so, you are no doubt being scammed. As a re-seller, he would have certainly left it sealed.
I doubt insurance would have done you any good in this situation as I can't imagine USPS paying a claim on split seams.
When I ship an LP that is still sealed I get heavy paper, like butcher paper and wrap the LP as tightly as I can. So far, this has prevented split seams, but I doubt it is fail safe.
I sell mostly old fishing tackle on FleaBay. I once sold a guy a vintage reel in pristine condition. When he got it he sent me pictures of my reel, but he had changed out all of the screws with ones with damaged heads. He wanted a refund. I went ballistic.
I called PayPal and told them to look at the pictures in my listing and the ones he sent me. They agreed I was right and asked him to return the reel with the correct screws. When I got the reel it still had the damaged screws. I called PayPal and luckily got them before they issued the refund. I then sent them pictures of the reel sitting on that day's newspaper, so they could see the date and know the pictures were real. I had them note that each and every screw was identical to the ones in the pictures the buyer had sent.
I won and he was banned from FleaBay.
The SOB still got all of the beautiful screws off my 120 year old reel, but at least I made his life a bit miserable.
I'd encourage you to continue selling. The good guys vastly out number the bad guys, in my experience. But, I completely understand how one bad transaction can make you want to call it quits.
Best of luck to you in the future.
reelsmith's axiom: Its going to be used equipment when I sell it, so it may as well be used equipment when I buy it.
I am really sorry to hear this and glad to know it. I have sold stuff on ebay for a very long time and I have never had an issue, but I think I've been lucky.
One thing I have been doing for about a year is video taping the item and the packing of the item with my telephone and sending that to the buyer the day I ship it. I feel that this can be used to send to ebay if someone tries some shady shit.
The last turntable I sold (to a very happy buyer) had a youtube video of the thing going through all the paces in the description. Then I included that packing video as well as photos to the buyer on the day I mailed it out.
IMO ebay would simply be wanting me gone on purpose if they took the buyer's side in the event of a mishap.
The record hasn't come back, and I'm thinking it probably never will and eBay has already refunded the guy's money. The pics he sent me were so close up that I couldn't tell if the damage shown was on the same record I had sold him or not. It would have been very easy to capture the damage AND the hype sticker on the front of the wrapper in a photo to prove it was the same record, but when I asked for that the guy refused. The bag appeared to be in place in the photos he did send.
I was prepared to issue at least a partial refund once I had proper evidence of damage to begin with, but eBay never gave me that chance. That, coupled with the fact that I don't appear to ever be getting my record back are the factors that are making me walk away. I've been on there a long time and dealt with unreasonable people before. Once upon a time, eBay wouldn't have allowed buyers to force a return without proper evidence. Now it's like the buyer gets whatever they want whether it's reasonable or not, even to the point of possibly keeping your item altogether. You can't even leave negative feedback...but THEY can, even after getting a full refund. It's just too much exposure for me to accept; I won't put myself out there for that. I'm trying to have a little fun here and spread it around for the most part. If I was making my living this way I'd bear with it (though a loss like this would have been utterly disastrous in the days when I DID rely on eBay to pay bills), but I don't have to tolerate these headaches.
This was actually the second time this record sold. The first bidder emailed me the next day to let me know he wanted to cancel the purchase. The second most valuable disc from the collection sold for $185. I never got that money, even after I had made arrangements with the guy to wait a couple weeks. At least I still have that one. Most of my experiences have been far more positive (and involved far less money), but this one has been a real eye-opener. I'll probably try to contact eBay directly to let them know what's going on, but I doubt I will get any assistance of any kind. We'll see.
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