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In Reply to: RE: Dealings with MSS Hi Fi posted by pf on June 18, 2010 at 03:55:15
while the content of the original posters message does suck, if true, i'm slightly concerned that he just joined today and has made the same, multiple posts disparaging mss hifi. the audio pimp does have quite a tarnished rep around here. just seems odd to me that mr. finch never joined the community until there was something to complain about.
kevin t"religion is the opiate of the masses"
Follow Ups:
nt
Yes, this is correct I'm a new member of this Forum. However I am a member of other forums, namely DTV (which suits me better as it is Australian based).
I have not reason to post BS - nor have I commented on MSSHIFI other than to present the facts as I know them, including my dealings with people such as Dynaudio USA, and their USA head whom is easily contactable for verification.
I have resisted wild speculative postings which many more experienced longer term members of this forum whom have/have not had dealings with MSS have made. i have simply presented my experiences with them.
I do not suggest that or think that JB/MSS knowingly sold me a speaker that had been altered like my post. That would just be commercial suicide. However, forum members should be warned that when dealing with operators such as MSS they should do so with the knowledge that the retailer is getting product from sources that greatly vary in origin.
I'm more concerned that the product was sold to me as 'new and un-opended', although again to give MSS the benefit of the doubt, their source could have done the same to them and MSS unknowingly passed the product on to me. In other words we both got screwed.
However, when I contacted Johnny to ask him where he got it from. He replied that the unit was purchased directly from Dynaudio. This is where the questionable dealings starts in my book.
It's not the first time something like this has happened. Some months ago there was an incident concerning a Synergistic power conditioner with the serial number removed. It got quite ugly, but the guy finally got his money back once Audiogon stepped in. Anyone can research the thread here on AA about it and optionally contact Synergistic Research about it, as I'm sure they vividly remember. The incident was one of many that resulted in Audiogon cancelling JB's (MSS Hifi) account and deleting his ads.
pf, although you're new here I think your posts have been spot on. Mike Manousselis has been with Dynaudio for a long time and is well regarded in the industry. From your description it sounds like he was doing his job and trying to help.
Caveat emptor, emphatically.
Brian Walsh
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